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Introducing The conversational AI Service Desk Build automations using plain language. Resolve employee requests in Slack, Microsoft Teams, and email. Stand Flow up in a day. Deliver value from day one. Explore Flow What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Cybertech Europe 2026 Hosted by ShaunaV 12 Oct–14 Oct, 2026 11:00 PM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Incident Management (EMEA) Hosted by ServiceNow 13 Oct, 2026 02:00 AM PDT Event Details In person ServiceNow Nexus | Security and Risk 2026 Hosted by ShaunaV 13 Oct–15 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy - Meet SmartDocs Redaction Agent & Doc to Voice Hosted by ServiceNow 13 Oct, 2026 08:30 AM PDT Event Details In person Nexus Security & Risk 2026: ServiceNow's Security and Risk Customer Community Event Hosted by Sarah Wood 13 Oct–15 Oct, 2026 11:30 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy - A Tour of AI Analytics OOTB Hosted by ServiceNow 14 Oct, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Calculate EAC and ETC on subproject

Hi,Is it possible to calculate and show the ETC and the EAC values to subproject based on expense lines and cost plan defined in subproject, using related links ‘Calculate completion Estimate’ ?I only see the roll-up to the parent, but I can't see th...

  • Question

Resolved! SPM Filtering out Sub Projects

I'm not able to find out where I can filter out sub projects from a list. I know you can filter our parent projects in a list using the related list conditions and selecting Project -> Parent and having it equal 0 records. Not able to figure out how ...

  • Question

Want more real time clarity on Clone Preservation and Exclusions.

Hi @communityScenario 1: I wanted to preserve the Dev logo, Example on our Dev instance we have our Logo on the very top left-hand side as ServiceNow Dev, same for Test and for prod we have ServiceNow,So, when we do clone down from prod to Dev the lo...

  • Question

Resolved! Budget allocation for sub-project

Hello,It seems there is no option to allocate budget to sub-projects.I would like to confirm with the SN product team, if my underestanding is correct that the budget can be allocated on the Parent project, but it's portion cannot be allocated to the...

  • Question

flow missing form directory

I have been trying to access a flow, and now I see the flow was put into draft. They were working, as I have screenshots showing this, and now they are in draft. I did not change anything, and now they are not visible. The  ritm canto process and I c...

  • Question

Resolved! Profile Photo Won't Upload

I'm trying to upload a profile photo on my Community profile page but get an error saying the submission failed and to try again later. I've tried Edge and Chrome both several times with the same result. Anyone have help on that topic?

  • Question

Agile 2.0 depreciation and what to do

The customer bought Agile 2.0, which is deprecated and unavailable to new customers, but according to the German LCNC framework agreement it still allows the purchase of Agile 2.0 to new customers.  Even now after the official depreciation.   Despite...

  • Question

Bad request/cloud flare

Hi Team. Need advice here. Currently i executing my powerscript and terminate intentionally, and when i run again the script. I received bad request and cloudflare. And I close the powershell console and execute again my scripts it works again? Is th...

  • Question

Add options to the sys_choice table

Hello,I have to create a field on a catalog item giving users the option to select "Library or List".If 'Library' is chosen, a *multi-selection* dropdown is needed with the following options: Site SecureSafetyEnvironmentalProduct SafetyVoice of Custo...

  • Question

Looking for Best Approach to Enable Customer Portal in ServiceNow

Hi Community,I’ve been working on setting up an end-to-end customer flow in ServiceNow. So far, I have completed:Raise a Lead – Captured customer interest (via CRM integration).Generate a Quote – Integrated with external quoting tools.Complete an Ord...

  • Question

Turn AI Search Into an MCP Tool Your External Agents Can Call

  What is AI Search as an MCP tool? MCP Server Console now supports AI Search as a native tool type. Instead of building a custom tool to replicate search, you bind an MCP tool directly to an existing AI Search profile. The agent's queries stay scop...

  • Article

Start Here: Agile 2.0 Deprecation and Collaborative Work Management

  Everything you need to understand what's changing, discover what Collaborative Work Management offers, and decide when and how to make the move — all in one place. Rest Assured: Your access is not going away, and there is no forced cutover date. I...

  • Article

Creating 3 columns with variables

Can any one suggest me how to create three columns with variables along with their order. I tried using container's but it is showing only 2 columns.

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