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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person ServiceNow Exchange: Platform Academy - AI Readiness with Now Assist Center Hosted by ServiceNow 25 Aug, 2026 10:00 AM PDT Event Details In person Blueprint for Responsible AI with Ekaterina Koenes Hosted by jasminecole 26 Aug, 2026 05:00 AM PDT Event Details In person Webinar: Identity and Access Management was built for humans. Your workforce isn't anymore. Hosted by Megan Le 27 Aug, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Academy - Agentic AI Workflows for Employees Hosted by ServiceNow 27 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow Exchange: Business Continuity Management (BCM) Workshop Hosted by ServiceNow 27 Aug, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Personal Finance — w/ Mihir Desai (APAC) Hosted by jasminecole 28 Aug, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Join us for Nexus Security & Risk 2026

ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk   As AI reshapes the security and risk landscape, staying connected with the community tackling these challenges has never been more important. We'd like to invite our Servi...

  • Article
  • AI Agents
  • AI Control Tower
  • Audit Management
  • Business Continuity Management (BCM)
  • Integrated Risk Management (IRM)
  • Operational Resilience
  • Policy and Compliance Management
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Can't upload application to on-prem instance

Hello,When trying to upload an application to my on-prem instance on the Application Manager I get this message: "Unable to upload application: Decrypted content file not found". I previously uploaded the relevant PKCS12 Key Store certificate to the ...

  • Question

Now Assist Context Menu for Custom Skill

Has anyone been successful in deploying a custom skill using the Now Assist Context Menu option? I am attempting to use the custom location option to have a banner display at the top of the form, similar to Incident Summarization, but no banner appea...

  • Question

ServiceNow University Completion Tracker

This is feedback / suggestions for the ServiceNow University page and navigation. I think the vast amount of content available becomes overwhelming with many badges, certs, paths sometimes sharing a lot of the same pre-requisites. I'm looking for a c...

  • Question

Prefilling Catalog Item Variable Values

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   For many years prefilling variables within a Catalog Item has been a frequently asked question on the ServiceNow Community. Whether you wanted to launch a Ca...

  • Article

Demand Creation from BRDs / Business Cases

Greetings SPM Community ! I'm looking to validate a pattern I am seeing around Demand Management intake.   I have experienced customers create BRDs (business requirement documents) , business cases, project charters, investment requests, or funding...

  • Question

Discovery of External MCP Servers

I would like to understand the capabilities available for discovering external MCP (Model Context Protocol) servers within ServiceNow.Specifically, we are looking at MCP servers that are hosted externally, such as on AWS or Microsoft Azure, and would...

  • Question

Issue in flow design

Hi All, I have created a field in a Catalog Item and configured a UI Policy so that the field is visible only on the Catalog Task (sc_task) form and not on the RITM or REQ forms.My requirement is that when a user selects a value in this field on the ...

  • Question

catalog item variables

When we submit a form variables are displaying under the description field but employee number and email fields are missing in overview of the variables even though variables are mapping. How can we resolve this  

  • Question
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