ServiceNow Community

Extending a Scripted LinkedIn Posts API with the Documents API

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While looking for ways to be more efficient in my content creation, I caught myself thinking: "If only I could automatically post on LinkedIn..." LinkedI...

Article

Role Inhertience

So what we are trying to do is when ever we add a user to a group. It shows all roles assigned from that group as inherited as true.We are trying to see where exactly is the script which sets this inherited as true and we need to make that to false e...

Question

Enable voice input for the Now Assist panel accessibility preference

HiIn user profile -> user preference -> in accessibility-> Enable voice input for the Now Assist panel But i can't see the Enable voice input for the Now Assist panel how to get this option how to get this

Question

Create second task based on First task closure for user A - workflow

Hi All,I have a requirement where multiple tasks gets created through run script for each MRVS row.Whenever a user’s 1st task/Genesys task is completed, SNOW must automatically create a new task for Media Recording team for that same user. This shoul...

Question

Populating response in MRVS using onSubmit client script

Hi all,I am getting the expected response but not able to populate/ set value in MRVS field, Please suggest based on the attachment 'employee id's will be populated in mrvs and onsubmit associated first and last name should be populate in the mrvs. ...

Question

get Referenc was not working

am trying to alert logged in user name with get reference but it not working, am don't know why variable was greyed out even i have called it on function.

Question

Design suggestion for new application

Hi team, We have requirement to migrate 1 form from agile-point to servicenow.As per thier process once requestor submits the form it goes to reviewer and reviewer and send the form back to Requestor to edit few fields for correction and submit back...

Question

Automated Windows Hotfix Discovery

Hello Community, I am working on a requirement to discover Windows Server hotfixes for specific OS versions and store them in a dedicated custom table (u_cmdb_ci_hotfixes).While I have successfully configured the WMI query in a pattern extension and ...

Question

Field contains and does not contains a value

Hi All,I am not sure what is wrong with the below script, i'm trying to compare field value where it contains and does not contains (1Global). Background script executes both the conditions, please suggest. var newcar = 'Truphone';var oldcar = '1Glo...

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Demystifying REST API Access Policies: What You Need to Know (Part 1)

If you've ever wondered how to control who can access your APIs and under what conditions, this blog is for you. We'll walk you through REST API Access Policies — what they are, why you need them, and how to configure them effectively. This blog co...

blog

Event Management: Incident auto-assigned to previous engineer instead of only assignment group

Hi Team, We are observing unexpected assignment behavior when incidents are created from Azure Monitor alerts via Event Management. ScenarioAlert Source: Azure MonitorAlert creates incident via Alert Management Rule + Flow Designer subflowAssignment...

Question

Resolved! Agile Board Search

Is there a way to get the search on the sprint planning board to be able to search assigned to? We can search the story number, short description but not assigned to. One of the scrum masters is trying to pull stories from the backlog based on who th...

Question
Agile Development

PA Dashboard: Service Health Visualization Using Incident Priorities (Red/Amber/Green Indicators)

Hi Experts,I’m working on a requirement to visually represent the health status of services based on associated incident priorities, and I’d appreciate guidance on best practices and design approaches.Requirement:We want to display services with col...

Question
Performance Analytics
Reporting

Database Views

Anybody have any idea how to make the last 2 tables in my database views as unique records? So I have sn-hr_core_case table, question_answer and sc_multi_row_question_answer inside the database view. The last 2 tables reference sn_hr_core_case but I ...

Question

Automating Attachment Download – Bulk Attachment Downloads from List View

List View — Multi-Record Attachment Download We’ve all faced it — opening multiple records, downloading attachments one by one, and repeating the same clicks endlessly.Tedious, right?Let’s simplify that too.This enhancement adds a Download Attachment...

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