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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More Tejas Adhalrao Specialist how to call/ show the custom widget on the workspace or on dashboard how to call/ show the ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Montréal Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Montréal Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to evaluate Store App license impact before installation?

Hi all,I'm trying to understand how licensing and cost impact works for ServiceNow Store Apps, but I couldn't find clear official guidance.In particular, I'm trying to understand:- How paid apps include or affect App Engine licensingBefore installing...

  • Question
  • app-engine
  • custom-table
  • licensing
  • store-app

Approvals are not triggering if non-itil users submits the request

Using a flow designer for one of my catalog item. Approvals are not triggering if non-itil users submits the request. I have updated run as property to "System User" but in the flow context its still showing as run as username. Also in the RITM activ...

  • Question

Task: Create iTunes Discovery Pattern (Part 2)

discovery fundamentals on demand, I am getting errors in debug mode, i don't know what to do in the steps and test button also disabled for testing the steps. help for solving the errors and completion of the course. please find the attached screensh...

  • Question

Resolved! Invoking Agentic Workflow in Virtual Agent using Now Assist

Hi Team,I’m currently exploring Agentic AI capabilities in ServiceNow and have a question regarding the approach.We have developed an Agentic workflow and would like to invoke it through Virtual Agent. Our proposed approach is to enable/configure Now...

  • Question

Service now Now asisst - Agent AI certification

Dear all,I am actually running all fundamental on demand course relatif to Now Assist and AI agent.Is there a specific certification for ServiceNow Ai or is it included in ITSM certification ? regards

  • Question

Define GenAI provider with Generative AI controller

We all know the generative AI embedded in the ServiceNow platform part of the Now Assist package .The platform allows you to create your own generative AI workflows if you want, without any complexity .With Generative AI Controller, you can integrate...

  • Question

Adding Additional Columns to RMW and PW for Resource Assignment

DISCLAIMER: This article describes a proposed solution to support this use case.  The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...

  • Article
  • Enterprise Resource Management
  • resource
  • Resource Assignment
  • Resource Management
  • Resource Management Workspace

Can i edit Guided self service in servicenow

In guided self service how can i make view my response expanded by default and can i change the label or text of continue button?For reference i am attaching the screenshot 

  • Question
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