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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Dictionary Override Reference Qualifier

There is existing field Application(u_air_id) referrring to cmdb_ci on the u_incident_task table. This is the lookup field containing all the list of aplications. But now in this list I have to show the list of applications based on the assignment gr...

  • Question

Edit group members in the SOW

Hi all,I need to add some sort of a slushbucket or any other method to edit group members through the service operation workspace.Is there a way to do so?Lets say under the "Team members" tab in the attached photo?Thanks all

  • Question

Resolved! Redirecting from HR Workspace to HR Agent Workspace

Hi, We have a requirement to redirect the user to HR Agent Workspace from HR Workspace We have configured a UI Script with the below code but its not working. (function() {     if (window.location.pathname.includes('now/workspace/hr/home')) {     win...

  • Question

EC Pro Zurich Features

I wanted to check if below features will be supported with Zurich on EC Pro - Employee DirectorySocial Media Feed Map Widget to locate offices Is there any additional plugin we need to install to see these features ? How to enable these feature on EC...

  • Question
  • Human Resources Service Delivery

CAd exam tips

today i did my CAD exam and it seems like i almost got it:Does anyone have tips where to focus on regarding the ebook, questions, etc ? if i score 70% or above on the managing applications part i should pass, rescheduled for this saturday

  • Question

Resolved! How to Create Notifications in ServiceNow: A Beginner-Friendly Guide

Introduction Ever felt like you’re missing updates in ServiceNow? Notifications are here to save the day! They’re the little nudges that keep everyone informed about what’s happening, whether it’s an incident update, a task assignment, or a major cha...

  • Question

How to use Skill Outputs inside a Custom Skill Kit prompt in Now Assist

I’m trying to convert multiple Incident records into a single Problem record using the Now Assist Skill Kit.For this, I’ve created a custom Skill Kit that takes input in JSON format. I’ve also added output skills such as description and short descrip...

  • Question

alternate login

Hi, We want to create a report to see which user accounts use the Alternate Login option.i tried reporting on the sysevent table but that only goes back 5 days. anyone done this before ?

  • Question

Remediation Target when the Ticket is reopened.

Hi Team, We’re working on Application Vulnerability Response and have encountered an issue: when an AVIT is marked as Resolved or Closed by a user and later reopened either by the scanner or manually, the remediation target date does not update. Is t...

  • Question

Unable to install "Strategic Planning" Application

When I was trying to install "Strategic Planning" Application in my pdi instance, it was giving error, dependencies "Portfolio Planning" needs to be installed. But when I tried to Install the "Portfolio Planning" application, it is giving the error "...

  • Question

In progress Update Sets Not Showing in Dev instance After Publishing

HI Community, I recently published three update sets to move changes from my dev instances to the test instance However, the update sets that were still in progress are not appearing in the dev instance. can you guide us how to recover this updateset...

  • Question

SNUG Techワークショップシリーズ2026

「SNUG Techワークショップシリーズ 2026」 注意 申込には ServiceNow ID が必要です   SNUG (ServiceNow User Group)テクニカルワークショップを開催します。 通年で行う技術ワークショップのテーマ選出をおこないます。ハンズオンを通じた最新の技術テーマのビジネス活用検討についてご興味のある方はぜひ、万障お繰り合わせの上、ご参加ください。 年間を通じて分科会として活動を行います。参加者同士の交流用slack チャンネルをお知らせします。   第...

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Resolved! Replace OOTB Virtual Agent widget for a custom one.

Hi,I was checking my portal and I want to know where I can replace the Virtual Agent widget that appears in the Employee Center for a custom one that I have created.I didn't see any relation or any mention the ootb widget when I was checking the Port...

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