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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More RohitGeorgV Specialist Servicenow survey configuration How can I remove this reference record details from the survey when it is triggered. Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More Juhi Poddar Specialist 🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms If you have worked wit... Read More Prasanna_Patil Specialist Why Understanding OOB in ServiceNow Is Critical for Successful Implementations. When organizations tra... Read More Prasanna_Patil Specialist How to have tooltip on esc portal Hello All, I want to have a tooltip on esc portal when i hover on taxonomies and wi... Read More Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online April Speed Networking (APAC-Friendly) Hosted by madisonsext 7 Apr, 2026 04:30 PM PDT Event Details Online ServiceNow Exchange: HRSD Academy - Connect the employee experience with Employee Journey Management Hosted by Abigail Lavadia 8 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Building Effective Task Plan Templates in CSM Hosted by Abigail Lavadia 8 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange Workshop: Achieve Zero Outages with AI Powered Event Management Hosted by Abigail Lavadia 8 Apr, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Pro Dev Academy Hosted by HariomS35974003 8 Apr, 2026 11:00 AM PDT Event Details Online 4/8 Healthcare User Forum: From Spreadsheets to HAM Workflows- Fireside chat with Children's Health Hosted by Mary Kay Pierso 8 Apr, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Health Remediation Tasks SLA

Hello, I have created a new SLA that starts when an Orphan or Missing Recommended task moves to the WIP state. The Actual Elapsed Time does not seem to be updating. Is there a way to set the refresh rate for this field? Than you, Adam 

  • Question

ACC on RHEL 10

Has anyone tried to run the Agent Client Collector on RHEL 10?RHEL 10 has been out for about a year now.  My company's Linux support team likes to stay relatively current on OS versions.  They have been asking about ACC's support for it since the beg...

  • Question

New versus deprecated hardware audit functionaltiy?

Does anyone know of good documentation or a good webinar covering the differences in functionality before and after setting the sn_hamp.migrate_hamaudit system property to true? I understand that it audits to different tables, but I want to understan...

  • Question

Import Users, Groups and Group Memberships using Single Import Set

Hi Team,I have an Excel file with the following columns and approximately 300 rows:Owners (Users)Groups (Group Names)ActiveExample:Owners | GroupsUser 1 | SSO Group AUser 1 | SSO Group AUser 1 | SSO Group AUser 2 | SSO Group BUser 2 | SSO Group BUser...

  • Question

GlideQuery cheat sheet

Hey! I made a cheat sheet for GlideQuery because I got tired of not knowing when something took a stream a query or an optional and returned which. Always having to reach out to the docs or SNGuru's cheat sheet when I get "This doesn't use an optiona...

  • Question

FSM Territory Manager Console

The FSM Implementation training says that I need to do the Territory creation in my PDI as I have to set up a google api key. I have installed the FSM module on my PDI and the FSM Territory Planning module and Geolocation but the Territory Planning C...

  • Question

Hardware Asset Refresh Line Flow - waiting for... what?

Trying to follow the refresh an asset flow in HAM Pro and getting stuck on the below. Not sure what its waiting for.Screenshot below of flow context waiting on step 6. We closed the "Prepare and stage asset for deployment" ASTASK, but that is not tri...

  • Question

Rapid7 SIEM (InsightIDR) Integration

Has anyone set up a successful integration between ServiceNow & Rapid7 SIEM (InsightIDR) for automated Incident tickets within ITSM? Were you able to configure it with just a user account, API, Oauth connection, etc?  Rapid7's documentation is outdat...

  • Question
  • Incident Management

Methods to integrate Power BI ?

I'm looking into ways we can integrate Servicenow and Power Bi. I know this plugin exists  but my company is hesitant to install plugins not made by Servicenow or Microsoft so I want to know what other methods are possible. What other methods are pos...

  • Question
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