ServiceNow Community

Report sharing

Is it possible to share created report in my instance to my personal gmail?

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De-duplication task need to show in left pane menu

CMDB De-duplication tasks currently showing in workspace Important actions dashboard area. Is there is any way to show in left pane menu. Kindly help on this..

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unable to add dot walked field in the list configuration

Hi Community,I'm facing an issue where dot-walked fields (for extended tables such as User and Department of User) are not displaying any values when added to the CMDB list view.Has anyone encountered this issue or know how to fix it?

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Employee Roles for ESC Portal

Hello! We are in the process of cleaning up our users and it has been noticed that the previous team responsible for Snow were manually adding the cmdb_read role to each employee so they could see reference fields while logging tickets. We've been t...

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Networking fundamentals required for ITOM

Hi folks,Which networking fundamentals are essential before starting in IT Operations Management (ITOM)?

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Discussion: New design of ServiceNow Developers site

Hi Community fellows,what do you say about the new layout of the Developer site? http://developer.servicenow.com It might be too early to say but I think I like it!!!!! :)))

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How to remove the time stamp form the "Most View" and "Most Useful" widget

Hi All, I want to remove the time stamp form the "Most View" and "Most Useful" widget. its all OOB widget how to remove them.?

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My instance is not showing

Hi Team,Request your help retrieving my instance as all my learning is saved in it My dev/training instance is not showing.I have my instance extended .However when i open the instance it says site cannot be reached.please take a look at belowlink ht...

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Need Access To HR Case Management , Lab Management in my Personal Dev Instance.

Hello Team, I would appreciate assistance in updating my Personal Developer Instance (PDI) for my self-study and labs in Now Learning. When I initially requested my PDI, I mistakenly selected “I Need Guided Experience” instead of “I Need a Developer-...

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Cloned sctask not populating all the variables

Hello , Iam facing a scenario wherein Cloned sctask not populating all the variables , Instead it is populating only few , when deep diven , I found out that its populating the variables which are marked as Global = True , Please suggest any solution...

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How to remove "Create new" and "Duplicate" options from the three-dot menu in Next Experience dashbo

Hello Community,In the Next Experience (Workspace / Dashboard) UI, I see a three-dot (⋮) "More actions" menu on the top right corner.By default, it shows several options:Create newDuplicateSharePrinter friendlyClear all filtersAdd to bookmarksOpen re...

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Email script for populating Opened by value in notification

Hello TeamI have a requirement in my current project where I need to send an email notification after approvals rejected so that I have created one email notification the approval table. In the notification body, I want to display the name of the per...

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i created this Scheduled Script Execution but it seem like its not triggering

The purpose it needs to send an approval reminder 24, 48 and 72 hours if no respond on the 96 hour it will close the req and RITM. (function () { var RITM_STATE_CLOSED_INCOMPLETE = 4; // sc_req_item.state var RITM_STAGE_VALUE ...

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Need to build form with user e signature input

Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...

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Resolved! Database view clause help

Hi Team , we are adding 3 tables based on demand no i need to find project number and based on project we need to find project task number .here , the first is working fine , (demand based project ) however (project based task is not working )gett...

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