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catalog item

while creating a list type of field for a catalog items i want the records to be populated when brand is "xyz" as well as order by sequence and it should be reflected in serviceportal view.i have tried in ref qualifier with the below element =xyz^...

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Resolved! Restrict Now Assist AI Search results to specific users

I am preparing to trial Now Assist in AI Search on our Employee Center for a limited group of users. I have enabled Now Assist Multi-Content Response under Now Assist in AI Search and it works well. However, I'm looking for a way to restrict who can ...

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Need Access To HR Case Management , Lab Management in my Personal Dev Instance.

Hello Team, I would appreciate assistance in updating my Personal Developer Instance (PDI) for my self-study and labs in Now Learning. When I initially requested my PDI, I mistakenly selected “I Need Guided Experience” instead of “I Need a Developer-...

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Database view clause help

Hi Team , we are adding 3 tables based on demand no i need to find project number and based on project we need to find project task number .here , the first is working fine , (demand based project ) however (project based task is not working )gett...

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Is it possible to add the stages to the upper part in CSM Workspace

Hi Guys,I'm new to CSM and I want to ask if the stages like in change management can be applied in CSM Configurable workspace and if yes is there any documentation that I can use for reference.Thanks in Advance!

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CSM Configurable Workspace

Concatenation in breakdown script

my breakdown script is as below: current.vulnerability.sys_id; how do I concatenate a letter 'a' to this?

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Need solution: Group record label not showing in QA environment

Scenario:In the QA environment, I noticed that the Group record’s label name is showing as empty.What I’ve tried so far:Captured the record in an update set and moved it from Dev to QA, but it didn’t work.Exported and imported the XML, but the issue ...

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i created this Scheduled Script Execution but it seem like its not triggering

The purpose it needs to send an approval reminder 24, 48 and 72 hours if no respond on the 96 hour it will close the req and RITM. (function () { var RITM_STATE_CLOSED_INCOMPLETE = 4; // sc_req_item.state var RITM_STAGE_VALUE ...

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email script notification

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, /* Optional GlideRecord */ event) { var number = current.number; var re...

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CSA

Hello All, Can you suggest some sites or articles where I can practice / do a mock test before appearing for CSA exam. Nalla

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Dashboard Usage

I am a SNOW admin at my company. I am trying to figure out when a dashboard was last used/updated. I am looking in All>Self-Service>Dashboards. Any help would be greatly appreciated!

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Platform Analytics - Migration

Hello SN experts, I'm reaching out regarding a doubt I've. I was reviewing the documentation for migrating and it mentions the following steps:Remove unused dashboardsRun the migration procedureReview the migration resultsActivate the migrationFor th...

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Load Import Set data without Transfom Map

Does load data work with setworkflow (false)I have a flow running on creation of records on staging table where im loading it. There is no transform map attached. The mapping is through the flow. This flow is not triggering. What could be the potenti...

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Mapping of roles with license

Hello all does anyone have idea about the table in servicenow where roles are mapped with license?

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Email script for populating Opened by value in notification

Hello TeamI have a requirement in my current project where I need to send an email notification after approvals rejected so that I have created one email notification the approval table. In the notification body, I want to display the name of the per...

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