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The Netherlands SNUG
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Blog Articles

Benelux SNUG - Presentations

Thanks to everyone that attended our recent SNUG at KPN in Houten, NL. Here you can download the presentations that were shared during the event, including the following:ServiceNow Knowledge15 Update ...

SaaS ! What about the Patriot Act ?

My teams are delivering ITSM solutions in Belgium and Europe following the Software-as-a-Service (SaaS) concept. Recently I noticed that many decision-makers of local and European companies and local ...

Become a Service-Centered Enterprise

Service Management — is it changing? IDC predicts that by 2016, 65% of organizations' infrastructure investments will target systems of engagement and insight rather than maintaining existing systems ...

New member > Hello

Hi all happy ServiceNow users in this community. I just joined this platform and will write a short introduction about myself.I have worked for more then 4 years with ServiceNow at KPN in the role of ...

How to make a great IT self-service portal.

As an ITSM consultant I have been involved with many self-service portal implementations. I have seen a lot of good and bad examples. In this article I want to give some guidelines of what I think is ...

Benelux SNUG Presentations

Dear Benelux SNUG members,Thanks to those of you who joined us on June 5th in Amsterdam Science Park.We hope you found the day informative and worthwhile!You can find the following presentations avail...

Reserve Your Knowledge14 Lab Seats Now!

The agenda builder is now open. Lab seats fill up fast, so build your agenda early. Choose from various topics such as: service automation applications, custom application creation, service catalog an...

Wrap-up SNUG Benelux User Group meeting

Dear SNUG Benelux members,Thank you for participating in the SNUG Benelux meeting last Tuesday in Eindhoven (and for those who couldn't make it after all: we hope to welcome you next time).SurveyWe ha...