Eveline
ServiceNow Employee
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on 05-08-2024 07:13 AM
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jMarshal
Mega Sage
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05-09-2024
10:55 AM
@Eveline Thank you for this! The presenter, Paul, mentioned that he would share some more content - specifically some templates for building SNUG plans (facility management checklists, etc). Can you please tag him here so that he can post that - or perhaps you have it?
Eveline
ServiceNow Employee
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06-03-2024
04:38 AM
Hi @jMarshal,
Apologies, I'm only seeing your comment now, so forgive my late response.
In the presentation above you see the timeline of what to do when as well as an example agenda. This is the template and structure that we follow every time. As far as I know Paul does not have more supporting documents but I will double check with @paulvanrensel
Thank you,
Eveline