If you are in the K19 HR Fundamentals class, please post your questions here using the COMMENT link. Classroom staff will be monitoring this conversation during class on May 5-6, 2019 and will answer to the best of their ability.
Hey gang! I'm Pierre, with the Development Bank of Canada. My HR department wants to deploy a case management tool alongside their Workday implementation coming in the fall, so I need to brush up! I am a functional analyst, so pretty much the requirements guy, I do administration of SN for ITSM, Procurement and Facilities and some configuration and developments. Cheers!
Roy Munoz from Procter and Gamble, based in Costa Rica, I own the HR platform for the company, looking fwd to have a better understanding of the HR solutions in the platform.
Patrick Pruitt - Business Systems Analyst with Technologent. 8 years experience on the platform. My company is looking to deploy the HR module this year, so I am looking to learn all I can about the HR module. Have a great day!
Hi, I am Raina. I am a Principal Systems Analyst at LinkedIn.
Currently, at LinkedIn, we built our own customized HR service delivery model based off of ServiceNow ITSM platform. We are in the process of evaluating if HRSM & its out-of-the-box functionalities are a better fit to our vision & mission.
My name is Kylie and been using ServiceNow for the past 4 years. I'm the primary admin and implementer for Pacxa. We are a new partner in Honolulu, Hawaii. I'm hoping to get some knowledge on the HR Service Delivery to prepare me for future opportunities.
I've been working with ServiceNow since August 2009. We went through several upgrades before they started naming them after cities!
I've always been a developer and now serve as an architect.
We're currently in the middle of a re-implementation of the entire platform - starting from scratch on Madrid. On top of that - as a separate implementation effort - we're implementing ServiceNow HR portal. That's why I'm here today.
This is my 5th Knowledge. My first Knowledge was in 2010 - there were 900 attendees.
R&R: Enabling Technology Lead (HR Shared Services Tech Lead)
Experience: Working with SN for about 2 years. Launched ServiceNow ESS globally for 47K employees in January 2019, launched European HRSS center with SN case tool January 2019. Launching Americas HRSS center using case tool for 20K more employees in August 2019 and APAC for another 10K employees in November
Vinay Toomu with CommerceCX, a boutique IT Services firm. My first tryst with ServiceNow. I keep seeing ServiceNow at customers we work with. I'm here to see if it makes sense for us to implement ServiceNow at our firm - and if we should consider becoming an implementation partner.
I have been a ServiceNow developer for 5 years. I am a certified ServiceNow application developer. We are in talks now to add the HR application and I wanted to get an overview of the application.
Hi everyone. I'm Beth Littleton, Sr Business Systems Analyst, HRIS at Xilinx. Looking to expand my knowledge of ServiceNow configs/integrations to help with supporting and optimizing our HR solution.
Regarding the "Optimize HR Service Delivery" slide, any reason why Workday is not listed as an HR System of record? It IS one of the major players... Thanks!
Petra Dejmal - working as HR service Portal lead at PPG Industries, part of global HR transformation project for almost 2 years. Based in the Czech Republic.
My name is Herbert Hernandez and work for Carnival Cruise Line.
HRIS is responsible for implementing, configuration and support of all HR systems. We just implemented Service Now this year. We actually have two different instances. One for IT and one for HR.
As far as my own experience with Service Now, I'm a complete newbie. I've learned SNOW the hard way, trial and error.
I am Russ Loidolt, HRSD implementation owner (technical) for Bridgestone Americas...we are looking to implement HRSD within the next 12+ months.
Especially the conversation at this very moment in class around HR admin access vs/and IT admin access (sys admin and HR admin access), I am interested in a side conversation on governance process/setup within your organization for aligning IT and HR and the system function/roles/branding/etc.
