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Live on ServiceNow: What’s new in ServiceNow's Zurich release for Telecom

Published on by Lolita Honkpo | Updated on

Join us for an exciting in-depth exploration of ServiceNow's Zurich Release for Telecom! Discover how AI-driven innovations empower Communication Service Providers to unlock growth and deliver exceptional experiences across service, data center, and field operations.

• Telecom Service Management equips agents with agentic workflow innovations that accelerate resolution and empower real-time feedback, delivering faster service
• Telecom Network Inventory enables optimal monitoring and management of data center infrastructure.
• Sales and Order Management for Telecom brings in greater automation and efficiency, from quoting to fulfillment with extended industry standard API compliance
• Self-serve, no-code discovery simplifies vendor onboarding with Telecom Service Operations Management.
• Real-time work order orchestration scales field operations with Field Service Management for Telecom.

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events.