As we prepared for the Washington release, we saw an opportunity to improve our release notes (RN) process to better support the Customers and Industry Workflow (CIWF) team and provide a smoother experience for our Customer Service Management (CSM) ...

Overview The document outlines the requirements for embedding a portal page in Engagement Messenger.  Embedding a portal page on Engagement Messenger – Requirements & Considerations  Note - Requirements and considerations are related to the Configura...