🔥 Exciting News, Melbourne! 🔥 🎉 Mark your calendars for our next ServiceNow User Group (SNUG) gathering! 🎉 📅 Wednesday, September 10 🚃 ServiceNow Melbourne Office - Level 16, 477 Collins St, Melbourne VIC 3000 🕠 5:30 PM – 7:30 PM   ✨ What’s on the agenda? ✨ 👋 Meet and Greet – Connect with fellow ServiceNow enthusiasts 🤖 AI & ServiceNow – Start where you stand with insights from Adam Seeber of xAmplify 🧠 Trivia – Test your knowledge and win bragging rights 🤝 Networking – Build lasting connections in the community   🙌 Don’t miss out on the fun, learning, and great company.   Register Here for the event!   We can’t wait to see you there! 🎊   About Adam Seeber: Adam is the Strategic Domain Lead for Enterprise AI and ServiceNow, focused on improving the world of work through pragmatic, human-centred transformation. Starting as a customer over a decade ago Now Platform, he’s helped organisations across retail, insurance, higher education, aeronautical services, legal, and all tiers of government. He blends proven frameworks and practices — such as ITIL, DevOps, value stream mapping and Lean IT —with modern product thinking to shape strategy, design and implementation, and to run platform management that survives upgrades and business evolution. Drawing on both his MBA and practical experience, Adam partners with platform owners and admins to map outcomes, shape backlogs and deliver change that sticks. His current focus is helping teams adopt AI safely and usefully—assist-first patterns that make real workflows measurably better, not just noisier. He brings opinionated, field-tested guidance and reusable artefacts so teams can move quickly without breaking trust. He’s passionate about the clients and partners he works with in the ServiceNow community and loves sharing approaches that practitioners can use on Monday. https://www.linkedin.com/in/adamseeber/     ... View more

🎉 Hey ServiceNow Legends! 🎉 We’re thrilled to invite you to the first-ever Australia & New Zealand ServiceNow User Group Meetup — and it’s happening the night before the World Forum! 📍 Zephyr Bar, Level 12, 161 Sussex St, Sydney 📅 Wednesday, 23 July 🕓 From 4:00 PM till late   Register HERE: https://sseg.service-now.com/evt?id=event_details&sys_id=5be11fd8c3922e10eca432e905013169   Come hang out with fellow ServiceNow enthusiasts for an evening of good vibes, great convos, and stunning rooftop views. Whether you're a seasoned pro or just SN-curious, this is your chance to connect, share, and celebrate the awesome community we’re building across Australia & New Zealand. Haven't registered for World Forum yet? Sort it our here: https://www.servicenow.com/events/world-forum/sydney.html  ✨ Expect laughs, insights, and maybe a surprise or two. 🍹 First round of community spirit is on us! ... View more

Block out your calendars!!   ServiceNow World Forum is on 24 July 2025 at the International Convention Center in Sydney   Please click this link to check out the agenda & registration. Add to Calendar     Thanks, ServiceNow Community Team ... View more

🔥 Exciting News! 🔥 🎉 Get ready to ignite the Melbourne scene! 🎉 Join us for our next SNUG (ServiceNow User Group) on Wednesday, April 23rd, from 5:00 PM to 7:30 PM. ✨ Why should you be there? ✨ Network with awesome peers 🤝 Exchange brilliant ideas 💡 Build lasting connections within the community 🌐 Don't miss out on the fun! 🙌 See you there! 🎊 How does that sound? 😊   Register Here ... View more

Hello SNUG Members!   I hope to see you at Knowledge 2025- our largest event of the year!   Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more.   Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges!   It’s not too late to register to attend.   We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt!   Read about  The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference.   Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference.   Have questions? You can find help at the Events Help Center.   I hope to see you there!   Tracy O’Brien ServiceNow ... View more