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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts
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Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Process Mining Academy Hosted by Lolita Honkpo 20 Nov, 2025 07:00 AM PST Event Details Online 11/20 Live Webinar: From low-code to vibe coding: The next chapter in enterprise app dev Hosted by Robin22 20 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get started with IT Service Management Hosted by Lolita Honkpo 20 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: [AMS] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: [AMS] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 20 Nov, 2025 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! I want to display a banner only on a specific portal.

Dear Expert Please help. Our company's instance has multiple portals in the Employee Center.Portals have access control for each associated employee.Until now, banner announcements have been displayed on all portals.To inform users, I would like to d...

  • Question

Resolved! CSA question

You are showing your customer a new form that you have created for their new application. They would liketo add a field to the form. Where could you do that? (Choose two.)A. Select Fields and Columns moduleB. Right click on form header, select Config...

  • Question

UI Builder Client script to set form Field value

Hello,I have a UI Builder page with a form component, and the form controller (id=record) is set to use the incident table. I want to update a form field’s value using a client script. I tried two methods based on the documentation, but neither worke...

  • Question

Re-routing notifications

I created a sys_notification record that triggers on record change for the live_notification table (where field_name is work_notes), then added the sys_notification_workspace_content record between the live_notifcation table and the Agent Workspace r...

  • Question

URGENT :Calculating Duration of an SCTASK & RITM.

I  want to calculate "duration" for task & RITM"For incident, we can calculate "duration", but I can't calculate it for task.If the item is Open:Display the time elapsed from the request submission date to the current date.If the item is Closed:Displ...

  • Question

Now Assist in Virtual Agent - Branding:menu items not visible

I recently installed Now Assist in Virtual Agent. I want to add a menu item on the support page that is a link to a catalog item, however when I try to add an option of link or text type the option does not appear.  I attached a screenshot below. Whe...

  • Question

UI Script hides info message on Reports but not on Dashboards

Hi all,I’m trying to hide the information message on the Dashboard overview My UI Script works on Reports → View/Run, but it does not work on Self-Service → Dashboards Overview, even though the selector is the same.UI Script:-addLoadEvent(function() ...

  • Question
  • Dashboard
  • zurich release

Enterprise-wide Deployment recommendations and best practices

Enterprise-wide Deployment recommendations and best practices   Enterprise-wide Deployment enables multiple business units to leverage SPM with tailored configurations while maintaining a unified data model and governance structure.   Enterprise-wide...

  • Article
  • EWD
  • SPM data segregation
  • SPM data separation
  • SPM process configuration

Create New or Modify Patterns

Create or modify a discovery pattern and define its basic attributes. Make sure that the application for which you want to create a pattern, has a corresponding configuration item (CI) type and a CI classification. If the CI type you require is not ...

  • Article
  • Discovery
  • Service Mapping
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