ServiceNow Community

No SUBMIT/SAVE button for submitting Delegate option in ESC

Hi, I have added Delegate section under My profile by downloading the Granular Delegation plugin but there's not button to submit/save it. Can anyone suggest or help.Thanks in advanced

Question

Defining new field choices directly on child table

One thing I have not seen covered in the community or elsewhere is the fact that if I define a single field choice on a child table, all choices that were inherited from the parent table disappear. For example, when I add a choice to the state field...

Question

Service Workspace Operation open incident and see the details tab as the default tab

Hi Experts,My use case is when the user selects an incident in the Service Workspace Operation it shows the Overview tab as the first and default tab.Is there a way that the Details will be the default tab?I would like this behaver also for problem r...

Question

adaptive cards

for teams actionable notification can we do it using adaptive cards (we're using it because to show the content in table format ) if yes how to dothanks in advance

Question

Workplace service delivery - Privacy setting for booking

In WSD, for a reservation booking to be made private, we have below three controls1. System property to set which types of booking will be made default private2. System property to override privacy 3. Fields at Building level to set privacy when some...

Question

Alias name search wrong condition

I have a query regarding the Service Offering reference field on the Incident form.Beside this field, there is an alias search button that opens a popup (the Service Offering list view) to search for alias names.When I click this alias button and typ...

Question

servcie now studio facing issue

Hi All, I am triyng to create custom application with scope option in servcie now studio facing issue, Kindly check the screenshot tell the issue on this.

Question

Is there a way to know which standard change templates were used to create the Change requests?

Is there a way to know which standard change templates were used to create the Change requests?Its a new instance on Zurich. I checked in sc_item_produced_record table, but no entries seen there. 1. Is that the table to look at or any other table?2. ...

Question

Reports & Dashboards on SLA's

Dear Team,I need your help to build reports on SLA’s Compliance since we don’t have performance Analytics.% of tickets meeting response and resolution SLAs.% of tickets breaching SLA Ticket Status Breakdown Count of tickets by status (Open, In Progre...

Question

Resolved! Indexing Fields in Servicenow

Hi Everyone,We are planning to Index the following fields.1. Custom Corelation ID field on Security Incident [sn_si_incident] Table.2.Employment Number field on HR Profile Table3.Code field on Cost Center Table4.Custom field on a Group table5.Custom ...

Question

Parallel approval in flow designer and post all parallel approval task will be created

My requirement pertains to a variable in the catalog named SAP, where SAP Module variable is used which is a List Collector containing the following values: AA, BB, CC, DD, EE, FF.In Flow Designer, we need to configure parallel approvals based on the...

Question

Creating a new Model Category: Allow pre-allocated, Allow in bundle, and Allow as main not checkable

I'm creating a new Model category for a custom child table extending the Configuration table. I'm unable to check the 'Allow pre-allocated', 'Allow in bundle', 'Allow as main', and 'Enforce CI verification' options on the model category form. Whenev...

Question

Servicenow portal

My requirement is :- I want to play sharepoint video on servicenow widget inline within servicenow widget. Video is playing on next tab when I click on play icon Flow:- whenever any user upload a video through add content (widget) it goes to sharepoi...

Question

Resolved! How can i see or create a delegate widgets on profile?

I have San Diego instance. I would like to see th option delegates in employee center, or preferably in profile. I see some posts Manage User Delegates in Service Portal (Easy and OOB) - Developer Community - Question - ServiceNow Community I don'...

Question

Widget - SnRecordePicker Role Issue

Hi,I am working on a custom application. I have a widget where I am using SnRecordPicker to show the list of users based on some filters. As an Admin, I am able to see the users in the field. But when an ITIL User is trying to access the field they a...

Question