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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online End of Year Hands-on Labs and Enthusiast Session Hosted by HenryDo 24 Nov–25 Nov, 2025 07:30 PM PST Event Details Online REGISTER NOW – UK SNUG Main Meeting in Glasgow on 25th November Hosted by Will T 25 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 25 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: [APAC] Security Operations Applications Office Hours Hosted by Lolita Honkpo 25 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 07:30 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Own Teams Bot not responding

Hello, I am currently running the Teams integration with the Self Configured Setup, not with the Enterprise Apps, because I would like to connect my DEV and test instance with another bot.Now I had created a bot in Teams with the following instructio...

  • Question

Discount or promo CSA exam

Hello,I was wondering if there is any black friday offers going on right now for the CSA exam like a promo code or discount code offers for purchasing the exam (North America)? If so can you please share.

  • Question

Alternative to email notifications for fulfillers/resolvers out of ITSM

We recently deployed ServiceNow ITSM in our organization replacing a very archaic system for our IT requests and incidents (I feel like we upgraded our car from manual/crank windows to power windows!).  We have not yet deployed the Employee Portal to...

  • Question

Need ITSM guidence

Hi everyone,I need some guidance. I’m good with ServiceNow concepts, but I’m struggling with real-time scenarios due to limited hands-on project experience. Because of this, I’m finding it difficult to clear interviews.Can someone please help me with...

  • Question

ServiceNow Catalog item Client Script & Ui Policy conflicts

If there are variables like "Region" & "Unit". Region is a Multiple choice type variable & Unit is a select box type of variable now based on the region & unit selection there is other variables which are 11 checkbox variables which should be mandato...

  • Question

Need to setup Authentication for Scripted REST API

Hi Everyone,I am new to integration, I have created a scripted REST API(GET) to send some CMDB field details in JSON format, It is working fine when tested using REST API Explorer, Now the next we need to setup authentication. Client have provided se...

  • Question

Ui action script doesn´t work

I'm creating a UI action (button) in the ServiceNow sc_task table called "Create Story". The button should trigger a process to create a story record in the rm_story table and copy fields and attachments from the related Requested Item (RITM) to the ...

  • Question

Enhanced Chat branding questions and concerns

I've been tasked with setting up the new Now Assist for Virtual Agent.  I've gotten it going but I've run into an issue branding the chat window and I can't seem to find a solution that works. These are the areas I've tried to do the work based on my...

  • Question

How to request catalog items in Now Assist in Virtual Agent

As of Washington GA:   With the Virtual Agent, users can order catalog items within a conversation without opening a separate catalog window. This enables users to get the items they need faster whether they're on Portal or an integrated messaging ap...

  • Article

CIS - Data Foundations (CMDB and CSDM)

Hi,I hold a CSA and CIS-ITSM certification, and I received an email regarding the CIS Data Foundations (CMDB and CSDM). It appears this is a new certification that must be completed. Can someone confirm if this is true? Also, if I go to now learning,...

  • Question
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