ServiceNow Community

In Workspace, how can I get the count of open main tabs

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Zurich release: Check out the new and improved documentation for a smoother MCO experience!

Hi Community, The Manufacturing Commercial Operations (MCO) application platform is purpose-built to enhance post-sales support and streamline service operations throughout the manufacturing sector. The following is what’s new and improved in Manuf...

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Zurich

Setting Actual Start and End Date

I know there are a lot of posts about the Actual Start and End Date on a project task but I'm not sure how to get things working the way I need. What I would like is when a project task is moved to Work in Progress the actual start date is set to the...

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NowAssist available in PDIs

Is there a future plan or conversations triggered to have NowAssist for ITSM available in our PDI's? certainly would be a nice to have

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Jira Integration REST API using OAuth2

Hello We have successfully completed Integration between our SN and Jira using Jira Spoke (using OAuth2) by following these instructions: https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store-spok...

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IntegrationHub

Have you checked out the Customer Service Problem Management Zurich docs?

Hello, We're excited to share what's new and improved in Customer Service Problem Management for the Zurich release! The Customer Service Problem Management application helps customer identify and resolve service problems. Automatically suggests r...

Article

Outbound REST Message Pagination

Hi Folks, Good day!I'm integrating a third-party application. In the response I'm getting around 2 lacs record at one run.How to process these many records or how to do pagination. I have created a custom action through which I'm calling my rest mess...

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When a knowledge article is displayed (from the incident form), the CI field is not present in SOW

Hello, when we are selecting the knowledge article for a Particular incident in the SOW we are not able to see the CI field, how can we fix this?

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Drill Through from a Dashboard in PlatForm analytics showing incorrect data

I created a dashboard in and the drill-through behavior to a more detailed information is showing incorrect data. Any suggestions to fix the issue would be of great help..thanks in advance

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fields in scoped application

We created scoped application in studio then we used form design to create some fields in the scoped table. The fields that I created starts with 'u_' prefix why is that? Shouldn’t have ‘x_’ prefix instead of ‘u_’?Then we created one more field using...

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Resolved! Report on cloud inventory

Hi All, I have a requirement where a report should be generated combining all the three tables, service account, logical datacenter, VM, Tags I dont find any common fields between these tables to create database views. Could someone help me with this...

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auto-generated controls created as published instead of draft, likely caused by ScriptInclude

When creating controls through the default GRC framework in ServiceNow, newly generated controls appear in the published state instead of draft, despite no customisations to the process. Analysis of the environment showsNo dictionary-level overrides ...

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Resolved! Table label is not reflected on workspace after it was changed in dictionary

Hello, once table label was changed from LEA Meetings to LEA Session, the change is reflected everywhere in the core UI, but not in a workspace. Where it is overridden, how can I update the label on workspace?

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To ensure if CMDB is still working ?

Which type of tests can user run to ensure if CMDB still work after upgrading or deploying of new application or integration ?

Question

Flow that automates adding/removing group type to a user group after Request from Catalog Item

Hi all, i need some help. We have a catalog item for users to request if they want to add or remove group types like itil etc. The user puts the information in variables and after that i call them in the flow.And how can i change the group type? If ...

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