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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Too many other error

Hi Team ,  can any one please help me on this issue?  table :- csdm_app_services only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button .  in the below image , i ha...

  • Question

How to hide playbook tab in workspace if the trigger conditions changed to false ?

I want to hide the playbook tab in workspace if the trigger conditions changed. For example: the playbook triggers when the customer ticker is assigned to a specific assignment group, I want the playbook tab to be hidden if the assignment group chang...

  • Question
  • Agent Workspace
  • CSM Configurable Workspace
  • Customer Service Management
  • Playbooks for CSM

How to trigger a client script when a workspace tab is closed

Is there a way to trigger a client script when a workspace tab is closed? We have an application in the FSO workspace. When the user clicks on the 'X' to close the tab on the right and return to the Home tab, we want to execute a client script to upd...

  • Question
  • UI Builder : Next Experience
  • Workspace : Next Experience

2026 exam vouchers, courses, exams & retakes - major changes explained

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   ServiceNow certification costs remain one of the most popular topics in the ServiceNow Community. Especially when it comes to exam vouchers, exam costs, and ...

  • blog

Form Builder - Hide Header Annotation

Hello there, I am trying to understand if I am able to hide an annotation (Header Text) from my incident form/view: Test The scenario (UI policies applied to the fields):If the Funded File field is set to "none", the Header Text annotation and the tw...

  • Question

Make record producer modifications

Hi everyone, I have two requirements related to a Service Portal catalog item page and would appreciate your guidance. First, I want the catalog item page to be accessible directly via URL in an incognito/private browser session, but currently when I...

  • Question

Now Assist skills vs AI Agent

Hi, is there anything that we can do specifically using Now Assist skills and not with AI Agent? While I know the definitions that AI Agent is an autonomous worker and Now Assist skills are Gen AI capabilities like summarization, but we can build an ...

  • Question

Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

  Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured Service...

  • blog

Workspace - Redirect to different page after clicking save button

Hi All, I have configured some page variants in workspace. like page1, page2, page3. On page2, there a new button which redirects user to page3. In page3 form component is there having save button. After clicking that save button a record is getting ...

  • Question

updating CSS in Workspace

Hi All, I have used form header component in workspace in that component used label value component. I want to modify the font-size and font-weight in both component. Could you please let me know how can I change the CSS. I tried by adding below CSS,...

  • Question

ITIL Role utilization

“Out of the users who have been granted the ITIL / fulfiller role, how do we identify which users are actually using that role in the platform, rather than just having the role assigned to them?

  • Question

Resolved! Unable to Promote Agentic AI Agent to Now Assist Panel After Upgrade

Hello Community,We are working on Agentic AI using Now Assist / AI Studio and facing an issue while trying to promote an agent to appear in the Now Assist panel.Details:Platform release: [e.g., Washington DC / Vancouver]We have created an Agent using...

  • Question
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