Hi Team,I have a requirement for a ServiceNow Catalog Item in Employee Center.The requirement is:During 9:00 AM to 6:00 PM Riyadh time, users should not be allowed to submit the Catalog Item.This is equivalent to 6:00 AM to 3:00 PM UTC.During this ti...

Hi Team,I am working on a ServiceNow Flow Designer requirement and would appreciate guidance on the best approach.RequirementI have a hidden catalog variable named approval_managers (Single Line Text).This variable stores multiple user sys_ids based ...

Hi Team,I'm facing an issue in building a custom Subflow:Script Action: Anti Crime Analytics Platform Access AD group managerThe Action:1)Reads a catalog variable (approval_entitlement) from RITM.2)Queries to custom table:3)Plain Text table (u_ad_gro...

Hi Team,I am facing an issue in HR Agent Workspace where the Inbox is not being displayed.Issue Details:Navigated to HR Agent Workspace.The Inbox section is not visible .Users have the required HR roles(awa_agent, agent_workspace_user) assigned.Tried...

Hi Team,I am working on a Client Script on the Change Task table to make the field "Reason for Late Task Closure" mandatory when a task is closed after the Planned End Date.The script is triggered on the State field change and compares the current da...