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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts
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Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Check out what ServiceNow Veteran's RiseUp Cohort is doing! Hosted by Mike Stockman1 19 Nov, 2025 04:00 PM PST Event Details Online Live on ServiceNow: [APAC] Unleash the future of Vulnerability Management with USEM Hosted by Lolita Honkpo 19 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Process Mining Academy Hosted by Lolita Honkpo 20 Nov, 2025 07:00 AM PST Event Details Online 11/20 Live Webinar: From low-code to vibe coding: The next chapter in enterprise app dev Hosted by Robin22 20 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Join Our Exclusive 1:1 Research session!

Dear Knowledge community members,    Be part of our highly sought-after 1:1 Research Feedback sessions!   Collaborate with us to help shape early designs in the Knowledge Management Module. This session will focus on the new Knowledge Editor designed...

  • blog

Resolved! New Configuration Manager and thuroughly lost

I was recently put into a position of Configuration Manager at my company, however I have no experience in the ServiceNow platform. I have gone through the CMDB Fundamentals course, but I feel like I'm lost in every training that I've completed. I un...

  • Question

ServiceNow CI Duplicates: Help me understand !

Hello friends, I am struggling to understand duplicate CIs detection in ServiceNow CMDB.I can see that duplicate_of field is populated on newer duplicate CI. and i read the same in ServiceNow documentation as stated here. But today, i came across ver...

  • Question

Resolved! MCP Client Plugin not working

I am trying to use an MCP tool from my AI agent. I have created an MCP server definition with my server's URL and API key. The server is running FastMCP v2.13.0.2.  When I try to add the MCP tools to my AI agent, I get an error when the initialize ca...

  • Question

Resolved! Flow Designer

I'm using flow designer to trigger after my catalog item is submitted, my first action is getting the catalog variables from the form which is a MRVS set so it's an array of objects. Then I'm using the For Each flow logic so I can access the data pil...

  • Question

Email notifications - status

In ServiceNOW, is there a function to alert the manager via email if a task or item is open, unassigned, or have no activity beyond a certain number of days?  An email alert with a link directly to that task/item. 

  • Question

Remediation tasks not created when VIT risk rating/score increases

We use Rapid7's Active Risk score as one of the primary drivers of the normalized risk rating of third-party vulnerability entry records in VR, which then drives the risk score/rating of vulnerable items. As Active Risk is driven by threat intelligen...

  • Question
  • Vulnerability Response

Reschedule a Production Maintenance Update

Hopefully this is the right forum. A customer received an email that their instance is scheduled for an update:    "Maintenance notification: Address the Performance Impact Due to ScriptEnginesTables Cache Size Be informed • No downtime • November 20...

  • Question

Resolved! Populate the domain values when a CI changes on incident form

Hi All,We have two fields Business domain and Business function on the incident form as shown in the image. Now we are working on getting the values populated on the form when a CI is selected. We have written before insert business rule with the fol...

  • Question

How do I populate the kb_use table?

Hello everyone,I'm currently having the following problem:I have a table that is a child of kb_knowledge. It has a view count field, and it updates normally. However, no records are generated in kb_use when I view an item from this table.Could someon...

  • Question
  • Cost Management (ITSM)
  • Incident Management
  • Request Management
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