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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: HR Service Delivery Academy - Getting Started with Now Assist for HR Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Pro Dev Academy Hosted by Abigail Lavadia 11 Feb, 2026 11:00 AM PST Event Details Online Tribal Nations -Webinar Series: Maximizing Stewardship-Knowing What You Own Through IT Visibility... Hosted by Mayleen Fitzcha 11 Feb, 2026 11:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 12 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Resolved! Create a custom column on Platform Analytics to calculate the days difference from two date

Hi all, Is there anyone who can suggest a method to add a custom column in Platform Analytics that calculates the difference between two dates? For example, the difference in days between the opened date and the closed date of an Incident. Thanks,D

  • Question
  • Calculator
  • Columns
  • Date field
  • DateFormat
  • Platform Analytics

Application Development Fundamentals On Demand trainer/speaker

16% into the course and absolutely loving the humoristic trainer, makes things so much easier for the brain to ingest when you are sharpening your ears to not miss the fun stuff in between. Couldnt find the correct Phil profile to link but thanks for...

  • Question

GlideSchedule isInSchedule not working

I'm using a client catalog script and and client callable script include to implement a requirement and avoid the selection of weekend days and holidays on a date time field on a catalog item.I'm using the glideSchedule isInSchedule method but I'm ge...

  • Question

Team-level agile planning in CWM

Team-Level Agile Planning with Collaborative Work Management If your team plans work in sprints, manages backlogs, or uses agile methods to deliver projects, Collaborative Work Management (CWM) provides the tools you need—with the flexibility to wor...

  • Article

CSDM 101 - Recorded September 12th 2024

Speaker: John Spirko - Senior Executive Enterprise Architect - Confirmed Discussion Topics: CSDM High-Level OverviewBuild a Service on PaperWhat gets configured where? (Put it into our forum instance)Viewing the model (Dependency View, DPM, Enterpris...

  • blog

Engagements in Customer Success Management

What Exactly Is an Engagement?  So you've closed the deal. The contract is signed, the confetti has settled, and now the real work begins — making sure your customer actually succeeds with the products and services they just bought. That's where enga...

  • Article

Now Assist Limit User Messages

Hi all, Just wondering if anyone has implemented a method or if their an ootb solution to limit messages a user can send to Now assist either through the Now Assist Panel or Virtual Agent?  Just like when you are entering messages to copilot/chat gbt...

  • Question

Section 4: Modify the Human Resources General Knowledge Base

I am working on this section trying to perform this step: 1. Navigate to All > Knowledge > Administration > Knowledge Bases.2. Select Human Resources General Knowledge. When I go to the Knowledge bases there is no selection available for Human Resour...

  • Question

Healthcare User Forum: How St. Jude Revitalized HAM Operations

REGISTER   Healthcare IT teams are facing mounting pressures around security threats, compliance requirements, and uncontrolled cost increases. Yet most still don't have reliable insight into what they own, where it's deployed, and whether it's compl...

  • Event
  • Hardware Asset Management
  • Webinar

Healthcare User Forum: How St. Jude Revitalized HAM Operations

REGISTER   Healthcare IT teams are facing mounting pressures around security threats, compliance requirements, and uncontrolled cost increases. Yet most still don't have reliable insight into what they own, where it's deployed, and whether it's compl...

  • Event

Summarize button is not visible on Incident and Change Request forms

Hi all, I have activated Incident Summarization and change Request summarization skills in my dev instance and captured everything in update set, it worked fine Dev instance. I have moved update sets in QA instance but I dont see Summarize button the...

  • Question

Resolved! CMDB Data Certification via Workspace: Certified vs Failed attributes table

Hi All,I have been testing our CMDB Data Certification Tasks (new via CMDB Workspace) and noticed that 'failed' elements appear in the CMDB Workspace 'My Work' under the title of 'Certification exceptions' (table: sn_cmdb_ws_dm_certification_attribut...

  • Question
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