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What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prathmeshda Specialist Button Events, Client Scripts, Look Up Records, and Data Binding In UI Builder Button or component ev... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More AnjalPDijo Specialist My CIS-DF Experience Hello Community,I know I'm a little late in sharing this, but I thought it might help someone preparing ... Read More Prathmeshda Specialist Exploring ServiceNow UI Builder: Data, Events, Security, and Workspace Design Scaling the ServiceNow... Read More TharaS657398130 Specialist Concurrent Sessions - Exploring System Properties You Didn't Know Existed If you find this conte... Read More yashkamde Specialist ServiceNow to Salesforce Integration using REST API and OAuth 2.0 As a ServiceNow develo... Read More TharaS657398130 Specialist EnforceOCSPCheckOnNetworkError(Exploring ServiceNow System Properties You Didn’t Even Know Existed) As a ServiceNow develo... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Workflow Data Fabric Academy November Session Hosted by TriciaB 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! CMDB Data Manger Policy types usecase

A Configuration Management team wants to confirm that all servers in the CMDB are correctly associated with their location.Which CMDB Data Manager policy type does the team create?

  • Question
  • Data Foundations

Populate a multi-row variable set - in Workspace view

In Workspace(Next Experience UI), how to populate a multi-row variable set of a record producer? I tried using a catalog client script, but that works only in portal view, not in Workspace. Please could someone help? 

  • Question

Populate multirow variable set from workspace list

We have a list in workspace which points to user table. I want to have a list action for this table which enables users to create a request(creating request for all the selected users) from this list. On clicking the button, I want to open a catalog ...

  • Question

Foundation Exam CIS- Data Foundation (CMDB/CSDM)

Good evening, everyone.I would like to know if anyone here has taken and passed the ServiceNow CMDB/CSDM certification exam. If yes, did ServiceNow issue you a certificate after the exam?I have been waiting for my certificate since July and would app...

  • Question

Flow & Subflow

As a beginner, I understand what Flows and Subflows do individually, but how do I know when I should use a Subflow instead of keeping everything inside one Flow?

  • Question

Start Here: Agile 2.0 End of Support and Collaborative Work Management

  Everything you need to understand what's changing, discover what Collaborative Work Management offers, and decide when and how to make the move — all in one place. Rest Assured: Your access is not going away, and there is no forced cutover date. If...

  • Article
  • Collaborative Work Management

Team-level agile planning in CWM

Team-Level Agile Planning with Collaborative Work Management If your team plans work in sprints, manages backlogs, or uses agile methods to deliver projects, Collaborative Work Management (CWM) provides the tools you need—with the flexibility to wor...

  • Article

CWM Dashboard buttons

Hi All , We are trying to create some button on cwm dashboard to enhance some functionality like to convert a CWM task to incident or case , how ever the buttons are not getting visible Dashboard, has any one done this before ? Also how can i open th...

  • Question

ServiceNow Smart Assessment Simplified: A Step-by-Step Practical Guide!

Hello Community, Have you tried ServiceNow Smart Assessments powered by the Smart Assessment Engine (SAE)?   Your customers may be asking what it is and would like to know about its capabilities, how to set it up, and how to use it. Here is a simple...

  • Article

Resolving Conflict In Official CSDM 5 Diagrams & Language

It's hard enough explaining the difference between a "Service" Instance (I really wish they would rename this to application instance) and Application Service. And to me, this makes sense because an application service is a type of an instance record...

  • Question

You Don't Need a Perfect CMDB

Smarter IT starts with a healthier CMDB  Connect your IT data, improve visibility, and build confidence to scale AI and automation.  Imagine an employee reports an application issue. It should be a straightforward fix. But the device records don't ma...

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