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Community activity

Resolved! Affected CI add button on change request form

How can we display the "Add" button on change request Affected CI related List tab when the form is in "Assess" state?Be default, this is only available when the state is "New". All help is appreciated. Thanks. 

  • Question

Service Portal add avatar to icon

Hello everyone, I want to add the icon to the service portal activity field users icon I basically need to change from avatar to iconI am adding image for reference Basically my requirement is i want to override the avatar with a icon for customer po...

  • Question

ServiceNOw delta exam

Dear all,I am currently have a Sys Admin and Developer Service now certification.I am now working all times with ServiceNow, it depends on  customer project and need but I try to keep as I can my Certification through running all time so called Delta...

  • Question

Performance Analytics target color schema - adaption not visible

Hello  I try to use a adapted color schema on a target  (widget = "indicator scoreboard").After the first assignment of the color schema to the target, it's working fine.  But any later adjustment to the color schema (color or percentage) is not visi...

  • Question

Asset & CI Field map

Hi Team,Could you please help me identify which fields in the alm_asset table are populated from Discovery Source?We have already identified the data coming from Oracle (for reference, I have attached the screenshot). However, we are unable to determ...

  • Question
  • Discovery

Digital Product Release Implementation & Configuration Guide

Digital Product Release Foundational Implementation & Configuration Guide   Contents Guide objectives & pre-requisites Steps for demo Azure DevOps (ADO) Organization Setup/configuration steps: Section 1: Define Approval DefinitionsSection 2: Activate...

  • Article

REST API OAuth

I am unable to get a REST API token using ServiceNow OAuth. We are not yet on Zurich to make use of the MIC. I selected OAuth API endpoint for external clients. The token does not get issued when using Client ID and secret. We have Entra ID serving a...

  • Question

Resolved! What does ServiceNow count in Integration Hub transactions?

What exactly is considered billable usage in ServiceNow IntegrationHub, and how are IntegrationHub transactions calculated?There seems to be some uncertainty and differing interpretations around what actually counts as an IntegrationHub (IH) transact...

  • Question
  • IntegrationHub

Resolved! SNPI - LDAP SERVER SETUP

Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise  "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...

  • Question

Justification charater limit increase in Smart Assessment

Hi ServiceNow team,I am trying to increase the character limit to 2500 inside smart assessment. I want my Justification field should supports up to 2,500 characters as of now i see there is fixed limit between 10-1000. Given the user is completing a ...

  • Question

Resolved! SNPI - LDAP Server Setup

while connecting the LDAP server getting the error , the error attached below screenshot

  • Question
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