Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1026142members
2987004posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Certifications at Risk: Why Data Foundations Can’t Be Ignored ServiceNow has introdu... Read More RohitGeorgV Specialist Sent emails in Activity Stream A survey email is sent to the user after incident closure, but it doesn’t appear in... Read More RohitGeorgV Specialist Servicenow announcement I have configured this announcement but this is not showing in the portal. But in pdi it worked. Are we ... Read More RohitGeorgV Specialist how to enable language localization for servicenow announcements How to translate annou... Read More RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Auckland SNUG April 2026 Hosted by craigwall 29 Apr, 2026 09:30 PM PDT Event Details Online Winnipeg Workshop and SNUG Hosted by Brandie 30 Apr, 2026 07:00 AM PDT Event Details Online Hands-On Workshop Hosted by VeLafontaine 30 Apr, 2026 08:30 AM PDT Event Details Online 4/30: Healthcare Payer Webinar: Reimagining Grievances & Appeals Hosted by Mary Kay Pierso 30 Apr, 2026 09:00 AM PDT Event Details Online 4/30: Healthcare Payer Webinar: Reimagining Grievances & Appeals Hosted by Mary Kay Pierso 30 Apr, 2026 09:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Understanding Financial Statements — w/ Mihir Desai (APAC) Hosted by jasminecole 1 May, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Unable to preview pdf that are being uploaded to HR Cases via HR Agent Workspace

Unable to preview pdf that are being uploaded to HR Cases via HR Agent Workspace.  When uploading message "No preview available" appears.  See attached.  I have checked all settings and verified that plugins are all up to date.  What am I missing? 

  • Question
  • HR Agent Workspace
  • workspace

Adding a PDF file to a Knowledge Base Article

Hello,  I am adding new Knowledge Base Articles (KBA) to our system which include a PDF file attached.  Currently, when clicking on the PDF file in the KBA, the file is downloaded.  To view the file, the user has to go to their downloads and open it ...

  • Question

Employee Center Search Results Showing up in Service Portal Search Results

We currently the Employee Center set for HR use and we have the Service Portal set for IT use.  Currently when searching in both Virtual Assist and Regular searches via the Service Portal, catalog items that should be only restricted to the Employee ...

  • Question

Resolved! News Article Content Editor

I am creating a news article and using the content editor. I accidentally clicked paste when I wasn't clicked on the correct block, and it put it down at the bottom of my screen "why it matters". Since this is not in a text block or any sort of conte...

  • Question

Instance registration unsuccessful

Hi, we're running an on-premise instance and there's no connection to internet. In the system logs I can see repeating log entry (Information type) with text: "Instance registration: unsuccessful: trying again in 5 minutes"Is this something we should...

  • Question

Trying to remove My assets from Now Mobile Hopepage My items Icon Section

As a system administrator, when I attempt to remove My assets from Now Mobile Hopepage > My items within the Icon section in Mobile App Builder I am getting the following error. . "Error: Internal MAB error of type BadRequestError: unable to delete r...

  • Question

Two CABs/week- Preventing Approved Changes from CAB1 to be in CAB2

Hi All ...We are setting up two CAB meetings per week (Monday & Thursday).  Our Monday CAB is for reviewing changes with a planned start Monday @ 17:00 through planned start Sunday 23:59. Our Thursday CAB is for reviewing changes with a planned start...

  • Question

REGISTER NOW, Join us for ServiceNow User Group in Copenhagen

SNUG DK PFA. Wednesday, May 27, 2026 CopenhagenCommunity-driven sessions, real-life use cases, open discussions, and great conversations with people who work hands-on with ServiceNow every day.Register here: https://rsvp.servicenow.com/snugdk2026  

  • Event
  • In Person
  • Meetup
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now