ServiceNow Community

change GlideAjax method from GetXML() to GetXMLWait()

Scenario is: A 'Pop-Up' message will appear on-screen when any end-user attempts to re-assign (more than one time) already assigned incident to the Technical Service Desk (TSD). Which one is the best one either using with GetXML() OR GetXMLWait()Curr...

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How to limit most viewed articles for a specific knowledge base and to filter for 90 days

Hi, i have a question to ask, whether the OOB widget Knowledge most viewed articles, is it gives the articles that are viewed in that past 30 days and where can we find that filter condition, can we restrict the knowledge bases as well, like only i n...

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Transform map - more than one target records exists

I've created a transform map with 3 coalesce fields. The student field on the target table is a reference field. The source field value may not have a matching record in the student table. The field map choice action is set to reject if the source ...

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Auto Populate user's email on catalog item field

I’m creating a Service Catalog item and I have a variable to capture the requester’s email. How can I automatically populate this variable with the logged-in user’s email when the form loads?

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レコードプロデューサーにボタンを追加する方法

はじめまして。現在、レコードプロデューサーを作成しているのですが、「送信」ボタンの下に自分で作成したボタンを配置して、押下するとスクリプトが走るようにしたいです。方法をご教授いただけますでしょうか。

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GlideAjax blocked from Script Include in same scope despite Isolate Script enabled

Hi all,I'm working within the Security Incident Response (SIR) application scope (sn_si) and trying to trigger a Script Include via a client-side UI Action using GlideAjax.The setup: The UI Action and Script Include are both in the sn_si scopeThe Scr...

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About Notification

I have an issue that needs to be resolved: When creating a new notification in System Notification -> Notifications, is it only possible to configure the recipient but not the CC (carbon copy) recipient? I would like to set both the recipient and the...

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Whenever Catalog Form is submitted, it's variable data should get converted into JSON format and....

Whenever a Catalog Form is submitted, it's variable data should get converted into JSON format and get attached to the RITM ticket.How is it possible? Please help.@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar

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Duplicate Group Names

An attempt was made to create a new assignment group. It was the first time such group name was initiated by me. However, the error message received was "The group name is alrady in use, please create another group name." Is there a way I can find...

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omit edit button in can read related list of knowledge base table for all the users except owner and

omit edit button in can read related list of knowledge base table for all the users except owner and ownership group members

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Resolved! need to disable comment / activity box in esc when RITM gets closed / completed

Hi, I need help. need to disable comment / activity box in esc when RITM gets closed / completed. cant post screenshot. sorry.

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How to hide permission group in Assignment group in task table

Hello everyone, I have one recruitment, that's in task table assignment group i want only hide the permission group(type is permission) already having the reference qualifier, using script include to call the function, in SI i change the condition bu...

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Licensing review certification for Software Products

Hi All, After weekly reconciliation, SAM admins are checking whether the licensing compliance results calculated are correct or not. However, there is no easy way to track which products have been reviewed and which ones are not. we have few ideas by...

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Populate Manager variable based on selection of User variable

I'm working on a catalog item that has two variables1. User -> Reference to sys_user table2. Manager -> Select Box The requirement is when a user is selected then Managers select Box should be populated with the Manager(s) of that user.Some Users may...

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Is Software Asset Management Professional for Engineering Application(com.sn_samp_eng_app)chargeable

Can anyone please confirm whether is Software Asset Management Professional for Engineering Applications(com.sn_samp_eng_app) chargeable plugin or not?

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