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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (APAC) Hosted by jasminecole 25 Sep, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (AMS) Hosted by jasminecole 25 Sep, 2026 09:00 AM PDT Event Details In person AI, Trust, and the Meaning of Data with Dean Allemang Hosted by jasminecole 25 Sep, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Experienced multiple failed clones after implementing Developer Sandboxes

We recently implemented Developer Sandboxes at our company.   We just did our first clone a few months after implementing them.  We've had 2 failed clones in a row with problems that ServiceNow had to fix.  (Currently it's an open case with them tryi...

  • Question

ServiceNow DEX - Installed ACC on my local device

I have installed ACC in my device. It is showing as registered not UP, in ServiceNow Demo Instance. How to make it up and collect data from my device. I checked the logs and yml file too.  I have attached logs.   

  • Question

Now assist doc intel extraction issue

Hello All, Actually, my scenario is when someone add a document in a record for example Incident then doc intel extracts the important points from that and provided in the additional comments.For this scenario I created a Doc intel use case and it is...

  • Question

Advanced Work Assignment (AWA) Manual Assignment Question

Hi Everyone,We are currently testing Advanced Work Assignment (AWA) manual assignment using a queue configured with:An Assignment Rule/Assignment Eligibility where "Enable auto assign work items" is not selectedAssign by Most Capacity is selectedA ba...

  • Question

Resolved! Update Model Category on more than one asset

Is there a script to update the model category on multiple assets at once? I have a script for single assets, but I currently need to update the model category on over 200 assets. This is the script that works for updating the model category on indiv...

  • Question

If multiple locations are selected then send approvals in parallel

Hello,  I created a catalog item and added a Location dropdown selection with 4 options (Bardon, Cambridge Gateshead and Leeds).  I created 4 approval requests on the flow:If Bardon is selected then an approval is sent to Tensor-UKBAR1-ApproversIf Ca...

  • Question

Resolved! Allow Cancel Active Cases with reason

Hi Team, I need to allow below requirement Could you please help me on this . As an finance adminI want the ability to cancel an active  case from the workspace (Finance Operation Workspace) finance admin need the ability to terminate an active Inter...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

How to Convert an app from Fluent mode back to Metadata Mode

In the unfortunate situation where you need to revert an app from "Fluent" mode, as is used in the latest versions of ServiceNow Studio and IDE, here is how to do it.  This will cause the development environments to stop syncing and building using th...

  • blog

Case submitted via CSM Portal should not close on Weekend and State holidays

Hi all, I have requirement in which Case submitted from CSM Portal should not be auto-close on weekend and State holidays for Specific Account.Currently we have flow Which is running to auto close the case. For now as I have created a Schedule in [cm...

  • Question
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