ServiceNow Community

Managing Exceptions Within ServiceNow Governance Frameworks

Managing Exceptions Within ServiceNow Governance Frameworks Governance frameworks within enterprise platforms are designed to create consistency, stability, and strategic alignment across the organization. In ServiceNow implementations, governance ty...

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Resolved! Data Certification - CMDB Workspace - Notifications

Hello, I was wondering if anyone has as of yet used the Data Certification experience in CMDB Workspace, and have been able to also configure Notifications (email or Teams) that would go out to each user that is getting a certification task. We used...

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Resolved! Announcements in Service Operations Workspace

In Service Now Operation Workspace it is a really useful to have announcements for Priority 1 incidents to make our agents aware of what is happening with Major incidents, but sometimes we have scenarios where we have high priority incidents that ...

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ServiceNow Developer Interview Questions

1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it differ from traditional web applications? Interviewers want to assess whether you understand that ServiceNow is not a generic web app, but a low-code enterprise workf...

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Resource Management Workspace - Changing Group Resource Assignment Short Description

We have a situation where we are attempting to make a modification to the parent resource assignment name/short description which we can but the change does not filter down to the child assignments -- has anyone experienced the same and have a work a...

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Resource Management

Governance for Digital Transformation Programs

Governance for Digital Transformation Programs Digital transformation initiatives are among the most complex programs organizations undertake. These programs often span multiple business units, introduce new technologies, modernize legacy systems, an...

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Resolved! Scheduled Report - output Type PDF-landscape missing?

I created couple of list data visualizations and scheduled the reports (Platform Analytics). I do see the output type as 'PDF' but not the landscape choice. In the old form view, there is an option to attach the PDF in landscape mode. Do I need to en...

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Need to Restrict the usage of "Closed" state for incidents in List view

@Ankur Bawiskar Please do help me to clarify below concerns.Requirements: Need to Restrict the usage of "Closed" state for incidents in List view (only closed state)Through a client script i can achieve it in legacy view but the ame doesnot applies t...

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ServiceNow Governance Automation Value

Automation in Governance: Using Technology to Enforce Policy Introduction As organizations scale their digital capabilities, governance models must evolve beyond static policies and manual oversight. Traditional governance frameworks often rely heavi...

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Change 'Report Date' on Status Report or projects

Hello,The 'Report Date' under status report is showing the current date (today's date) is the ootb, Also, can we customize it that if a report has not been refreshed, it would show a date of last refreshed date not todays date. How can we achieve t...

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ServiceNow Connect Vancouver

Join us for a collaborative learning experience This one-day event blends facilitated discussions, customer stories, and demos to explore how organizations are successfully deploying, adopting, and scaling ServiceNow. Connect around candid ...

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How do I disconnect CWM and EAP?

How do we disconnect a team CWM board from EAP?We set up that connection for my team a few months ago, but we're finding CWM to be lacking a lot of the capabilities we need to appropriately plan and do work.

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AI search

Hello! We use ServiceNow, and Employee Center/Pro for the intranet of our organization. I feel like we are not leveraging the full capabilities of ServiceNow though. Are there any products or applications that would run similar to how Google does? Wh...

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Service bridge remote task definitions

I created a remote task definition and configured it as one sould, inbound and outbound fields, transforms and consumer criteria. I published it, however when I went to the consumer instance to activate my remote task definition , it did not show. I ...

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Finding Your Entry Point

Earlier this week we asked how people first entered the ServiceNow ecosystem, and it was great to see a couple of community members share their paths. @David Nottingha explained that his introduction to ServiceNow came through an organizational to...

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