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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online July 10th First Friday's Session Hosted by JenniferG 10 Jul, 2026 08:00 AM PDT Event Details Online Office Hours with Francis Frei -- Exploring Your Personal Brand with Jill Avery (AMS) Hosted by jasminecole 10 Jul, 2026 09:00 AM PDT Event Details Online Register today for the SNUG Live event! Hosted by tracyo_brien 14 Jul, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia and Q2 store release for ITOM AIOps Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations Hosted by Mayleen Fitzcha 15 Jul, 2026 12:00 PM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 16 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

User with Read only access

Hi If someone has ITIL role and I add snc_read_only role with it, then the user cannnot create/update/delete any table data or is there any issue with this role?Total role for this user - 52itilsnc_read_onlysn_sow.it_agent_dashboard_userdependency_vi...

  • Question

Validating Attachment type before submitting on catalog Item

Hi team,  In my catalog Item there is a variable called 'file_type' it is Select box type of variable in that three choices are there 1) .csv, 2) .xlsx 3).txt when user selects anyone from those choices, if user selects .csv type then there is variab...

  • Question

Filter Configuration in Platform Analytics

I’m trying to set up specific values for a filter in Platform Analytics, after converting a dashboard.For the filter source, I selected the relevant table and then the value I want to filter on are Topics.There are over 1800 values that fit this crit...

  • Question

Agent Client Collector not connecting correctly

Hello everyone, we have an issue in which Agent Client Collector is connecting to the wrong instance.To give a background, we have three instances: Dev, Test, and Prod. We have first started testing ACC in our DEV environment, so we enabled the WebSo...

  • Question
  • Discovery

Best Practices for Using Various API Styles

Our customer is currently designing a connection from a ServiceNow instance to API endpoints.The request and response formats under consideration are as follows.   <Response Formats>- JSON- XML- CSV- INI format (*)   <Request Formats>- GET with Query...

  • Question

Resolved! Related list should show fields based on Views

Hello Team, We have a custom table called ITDR, which currently contains 6–7 child custom tables added as embedded lists in the PPM tool. (Due to custom table licensing restrictions, our client has asked us to reduce the number of custom tables. To a...

  • Question

Resolved! Service (or App) Owner's Dashboard

We're preparing to roll out service maps and one of the deliverables I'd like to create is an App Owner (eventually, Service Owner) dashboard that shows the viewer: For all apps I own, these are the ones that are listed as being Impacted by an Incide...

  • Question

Resource Management: AI Resource Finder - when to use it?

The AI Resource Finder helps you answer one question fast: who's the best person to fill this unassigned resource assignment? Instead of scanning your team manually, you get ranked recommendations and an AI rationale based on availability and past ex...

  • Article
  • Resource Finder
  • Resource Management
  • Resource Management Workspace

ATF

How to move around 800 script from one instance to another through import of table? Can anyone give those table name as well? or this is best practise or not?

  • Question

Policy in Servicenow DPR

I have added"all_approval_tasks_are_complete" policy to the phase it showing as not run. and in deployment phase i have added a approval task. Now i am trying to complete the phase without completing the approval task,it was just asking a confirmatio...

  • Question
  • Release Management
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