How can I cancel my Hungama subscription?

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Background Scripts: The First Place to Go When Something Breaks in ServiceNow!!

  Background Scripts: The First Place to Go When Something Breaks in ServiceNow Real Production War Stories and Why This Tool Deserves MVP Status Background Scripts Troubleshooting ITOM Developer Tips Production Stories Let me ask you something. ...

• Article

how to redirect from sc_cat_item to csm_ticket page

Hi,When the contact is creating a case using record producer he is starting from this page id:?id=sc_cat_item&sys_id=79362b5cfb03b61032b7f4865eefdcc4after clicking submit he is being redirected to:?id=ticket&is_new_order=true&table=sn_customerservice...

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Non-HR Groups member shouldn't access ESC portal in servicenow

i want to put the restriction if the User belongs to any non-HR groups should not be able to access ESC portal in Servicenow. The user should be redirected to the servicenow homepage when he/she tries to access the ESC portal.

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Employee center

Hi I am working in Xandu an I lost my pdi with a custom app. I installed Employee Center under my custom instance and I kept noticing that the dom plugin was not installing. I should have installed it globally for all of the updates. I have a wicked ...

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Not able get Hardware model life cycle data from content service

Hello, Even though Life cycle Job executed, i don't see any life cycle data in any of the hardware models in HAM Pro (refer attached screenshot). cmdb_hardware_model_lifecycle has 0 recordsWhat else  i am missing? Regards  

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Unable to edit user list for scheduled reports

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How can I modify the Created By and Updated By fields for objects that were created using an API

We’ve developed an integration using the OAuth flow, where the access token is used to create and update Interaction records in ServiceNow. However, when we update the Notes field on an interaction, the record reflects that it was created or modified...

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SAM Workspace

This form has not been configured for workspace error message/pop up message. How to resolve?

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Are you actually using keywords / meta / tags in a structured way?

Hey! I’m a bit confused about the whole metadata / keywords / tags topic in ServiceNow KM.In different videos and material I see things like “Use meta and tags on knowledge articles for relevancy. AI Search utilizes meta and tags for relevance.” Soun...

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Actual Cost not showing in Portfolio Plan Financials tab

Actual Cost is showing Zero in FY26 Opex, however if you see that Actuals is present for Project, in Portfolio Plan Financials Tab.

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Mind the Gap: Driving CMDB Maturity Through Insightful "Assessment"

Use Case:Our business platform has facilitated a CMDB solution; however, the maturity of the CMDB is currently lacking. Before initiating improvement activities, I wish to evaluate the CMDB maturity and identify the gaps that need to be addressed in ...

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Project Workspace

Please refer below screen shot.I am not able to find the mapping/relation for Add risk, Add Issue, Add Decision.......buttons for RIDACSimilarly for Risk Issue Decision......New button under DetailsI mean where it is storedI want to hide/unhide these...

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Error: Some of the changes you made to the widget are lost. Please wait ...

I kept getting the error when editing dashboards on platform analytics. Alert level: info.Some of the changes you made to the widget are lost. Please wait until all changes are reflected in the UI before switching to another widget. Any idea what it ...

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How to add a new widget on serviceNow Operation Workspace landing page

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