What are Build Agents in ServiceNow?

Hi everyone,I want to know what build agents are in ServiceNow DevOps.Please explain in simple words.Thanks.

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i have an issue user reference field when i select any user it automticaliy turn into false wt i do?

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Intelligent Traffic Control System (ITCS) powered by ServiceNow Build Agent + GenAI

Hello everyone,I’m excited to share that I’ve successfully completed the #BuildWithBuildAgent Challenge, and the experience was truly remarkable! A big thank you to @laurentapia  for introducing this challenge and inspiring us to explore the future o...

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Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

  Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured Service...

• blog

Flow how fetch the value from lookup record and update another record field

Hi, I facing an issue in flow , there is a loop up record action to fetch the value of field, .some other condition new record will be create. In that one field needs to update by the above mentioned field.   @Ankur Bawiskar   eg: first record have D...

• Question

Coupa Spoke

We need to get the purchase order from Coupa (either from Purchase Order module or Receipt module or any other module like ASN) and marry it up to the Serial Number field on the alm_asset table so each asset record has appropriate purchase order numb...

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CMDB Hardware Product Model

We have an integration with Intune. I have seen it ignores existing normalized models; creates new not-normalized models and links assets to these models. So we now have Latitude 5440 as normalized as well as not-normalized model and assets are divid...

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Few Essential ServiceNow Best Practices for Developers

Hello community! As developers, focusing on how we write scripts is crucial for performance, ease of debugging, and scalability. Here are a few core best practices from technical documentation that will assist us in writing cleaner, smarter, and more...

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Prefix validation

I have a Choice filed called Version : When i select version is v1 then Version name should start with New_If version :When i select version is V2 then Version name Should start with Old_ here version_name is String filed and version field is choice ...

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How to get only the support groups from 'cmdb_ci_service' table through REST API?

Hi All, I want to get only the support groups from 'cmdb_ci_service' table through REST API.  Getting response as :I am getting multiple records with same Support group name, but I want to display only unique values. How can we achieve this? 

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Preserve Delegated Developer permissions

How to best preserve delegated developer permissions configured in sub-prod environments such as e.g. DEV,  so that when performing a clone of PROD down over the DEV environment. The delegated groups or individual developer associated permissions are...

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Weekly Incident Summary Notifications per group Using Flow Designer

I have the same requirement as in this post https://www.servicenow.com/community/itsm-articles/weekly-incident-summary-notifications-using-flow-designer/tac-p/3430312#M2957 except I would need one email per assignment group with all there incidents l...

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Weekly Incident Summary Notifications Using Flow Designer

Hello Community,   Recently, I implemented a feature in my project that I thought might be worth sharing. The requirement was straightforward but interesting: Send each user a weekly summary email containing all their active Incident tickets in a si...

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• Incident Management

RITM notes not showing at SCTask NOW

I’m trying to show all work notes from a RITM to its related SCTASK when the work notes are post.In the Classic UI, I can see the RITM work notes in the SCTASK without any problem. However, in Service Operations Workspace (NOW experience), the notes ...

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