ServiceNow Community

GlideAggregate on Remote Table

I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query. This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...

Question

Risk Assessment

Hi everyone, Could someone please explain how to set up and compute the values for our Change Risk Assessment feature? Furthermore, is it possible to include additional questions on the Change Risk Assessment page along with assistance text that offe...

Question

Employee Roles for ESC Portal

Hello! We are in the process of cleaning up our users and it has been noticed that the previous team responsible for Snow were manually adding the cmdb_read role to each employee so they could see reference fields while logging tickets. We've been t...

Question

VDI have duplicate entries in computer and virtual machine instance

Hi All,There is possible issue reported : Cloud VDIs are imported into the CMDB from two different sources – Azure Discovery and Intune Interface – and stored in different Tables. This is causing multiple duplicated entries in the CMDB. When VDI gets...

Question

Report sharing

Is it possible to share created report in my instance to my personal gmail?

Question

ServiceNow導入プロジェクト経験者が語る！ILTトレーニングのリアルな価値

こんにちは。ServiceNowトレーニングチームです。この記事では、インストラクター主導トレーニング（以下ILT）の魅力をお伝えするインタビュー記事の第二弾としてお送りします。 ==== ServiceNowスキルの習得、プロジェクト現場のOJTだけで本当に十分？ ServiceNow導入プロジェクトでは、事前に公式トレーニングを受けず、現場の詳しい人の指導だけで実装や開発を進めていることも少なくからずあると思います。しかし各メンバーがトレーニングで正しく体系的な理解をしておかない...

blog
ServiceNow University
トレーニング・認定資格

Query on SNMP OIDs in Classification phase

When I execute discovery for a network device, in the input payload I see something like this:SNMP - Classify:253 OIDsSNMP - Classify:320 OIDsSNMP - Classify:1121 OIDs Does it indicate that ServiceNow has pulled those many number of OIDs? like 253 t...

Question

Resolved! Virtual Agent Not Working and Showing Error Message "There was a problem on my side..."

I turned on Now Assist Virtual Agent in our sandbox instance. The necessary plugins are installed, and I followed the ServiceNow documentation to set up the Virtual Agent on the employee portal: Configuring Now Assist in Virtual Agent. I used the OOB...

Question

"Add" UI action

Hello all, I am trying to create an "add" ui action for a related list. When "add" is selected, it needs to open a list view of a custom table I created, in a separate tab. From there, the user needs to be able to select multiple records, select "add...

Question

Too many other error

Hi Team , can any one please help me on this issue? table :- csdm_app_services only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button . in the below image , i ha...

Question

Custom Pattern Issue

Hi Team,I was trying to create a Custom pattern on "windows os Desktop" to find the Time zone.But I am not able to set the value. Error:"unexpected error occured durning debug"

Question

Collection type record deleted

Hicollection type record for table is deleted how to get back?

Question

Actual End Date onchange client script is not working

When change request state is moved to implement state actual start date is mandatory. If actual start date should not be greater than actual end date.i have written onChange client script for actual start date. But it is not working properly. var c...

Question

Tacton CPQ Servicenow Integration

I have a requirement where I need to integrate servicenow with tacton CPQ. Has anyone ever done this before? Can you guide me up?

Question

Resolved! How to add instance specific Knowledge article URLs in Servicenow Widgets.

Hi , we have requiremnet ,in the widget we need to show knowledge article URL ,it shold open instance specific console view of the article. Please help how we can write this validation in the Widget code.

Question