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How to create new cost type and expense type

MakhanlalM
Tera Contributor

I have a requirement in ServiceNow PPM/SPM Financial Management, and I would appreciate some guidance on the configuration.

Currently, in Demand and Project, we have the standard cost types:

  • capital_outlay (CapEx)

  • operational_outlay (OpEx)

  • other_cost (New field requirement)

These values roll up to Total Cost.

Requirement

We need to introduce a new cost category called "Other Cost", which may include multiple additional cost types. This new category should also contribute to the Total Cost calculation.

Current Situation

  • When creating a Cost Plan, we currently select a Cost Type (CapEx or OpEx).

  • Each Cost Type is associated with an Expense Type (either CapEx or OpEx).

  • We have already created:

    • A new Cost Type called  ="Other Cost"

    • A new Expense Type    = "other cost"

  1. How can we configure  so that "Other Cost" rolls up into the Total Cost field for Demand and Project?

    • What configurations or tables should be considered for this roll-up?

  2. How can this new cost category be configured at the Portfolio level?

    • We want to ensure that it is also considered when allocating budgets in the Financial Workspace tab.

  3. Is it possible to create a completely new Expense Type (other than CapEx and OpEx)?

    • If yes, how can it be mapped and rolled up correctly up to the Portfolio level?

Any suggestions on the correct configuration approach or best practices would be greatly appreciated.

Thank you in advance.

1 REPLY 1

Guido Bernuetz
Tera Guru

my advise:

you can create additional cost types (table: resource_type_definition) as many you need. This is the main reporting category in expense lines and holds the relation to General Legder Account

but why you want extend the expense types?

  • CapEx - Capital Expenses
  • OpEx - Operational Expenses

should be good for all situations

 

My advise: Do not extend the expense type choices

I am not a helpful hunter.
I will always try to give a meaningful and valid answer.