ServiceNow Community

Not received HRSD exam voucher

Hi team,I have completed Human Resources Service Delivery (HRSD) Implementation On Demand (Xanadu) and Human Resources (HR) Fundamentals but did not receive HRSD exam voucher. Also not able to see option to raise a case with ServiceNow support. Can s...

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Rescheduling CSA exam

I would like to reschedule my CSA exam which was scheduled on 21-12-25. I couldnt attempt the exam due to having invalid ID proof . I need guidance in rescheduling the exam for the next available date.

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SNOW WFH

Hello Now community For my first post, I will begin by stating that I am brand new to the developer scene/profession. I have some knowledge of the concept, but I have never worked as a professional developer. I have not built my first agent yet. I ha...

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Contract Jobs

Modifying Now Assist Record Summarization with Custom Fields

Making Now Assist Record Summarization Work for Your Business As a ServiceNow platform owner or system administrator, you have probably noticed that standard Now Assist summaries capture technical details well but can miss the custom context ...

Article

incident created in self-service portal, state should be New, by default it assigned to Service desk

Hello,I have been assigned to task which is as follows: Once incident created in self-service portal, incident state should be in New state and by default it should go to Service Desk assignment group. User should be able to find only "In progress" &...

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Resolved! Can I control (make readonly/mandotory...) variables inside a multi row variable set

Can I control (make readonly/mandotory...) variables inside a multi row variable set with a catalog ui policy inside the item and not inside the variable set ?Im trying to make a variable that in inside a MRVS read-only based on the value of a field ...

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in the employee center Topic Menu, I'm having this Scroll bar beside all child topics irrespective o

in the employee center Topic Menu, I'm having this Scroll bar beside all child topics irrespective of the number of child topic-1 (even in two, it is showing the scroll bar)This configuration is coming from :Employee Center Navigation Widget, Can som...

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Understanding the role of risk identification in IRM Risk Management

Risk identification in ServiceNow Risk Management is the process of systematically capturing potential risks related to business entities. It ensures risks are identified early and recorded in a consistent manner. Risk Identification Workflow (usin...

Article

Hiding Choice Options

Hi All I have used a Onload client script before to hide "choice" options based on the value of another field, but for some reason I cannot get it to work. The Script is set on the task table as I want it to operate on both Incidents and RITMS. Our s...

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Incident Management

Aged ticket

What conditions do we use for to create report Last 15 days and last 45 days aged ticket we don't have options for 15 and 45 days Can someone pls guide me ?

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Performance Analytics

FSO’s Layered Cake Architecture: Built for Service First, Perfected for Financial Services

Your Architecture Is Either a Launchpad or a Liability When financial institutions evaluate ServiceNow Financial Services Operations (FSO), the conversation often gravitates toward features: dispute management, loan servicing, client onboarding. But...

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Checklist in HR Services

How can i filter the HR services with checklists? There are some HR Services with the attached checklists while configuring them, Is there a way to filter them?

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Unifying Date Filters for Table-based Data Visualizations and PA Indicators in UI Builder

Hi everyone,I am currently migrating a dashboard from Platform Analytics to UI Builder (Next Experience) for a Project Management (SPM) use case. I’ve encountered a challenge regarding Date Filters and I'm looking for the best architectural approach...

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ServiceNow Baramundi Integration

Hello Community, anybody already done a ServiceNow Baramundi Integration ? We are currently using MECM for Software Distribution for Windows Clientand consider a change to the Software Distribution tool Baramundi. For MECM there is a OOTB Integration...

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KRI dashboard IRM

Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details

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