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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Call for Speakers – Save the Date Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Upcoming SNUG: Call for Sponsor Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Don't miss out! Iowa SNUG | October 2, 2025 Hosted by Heather Strukus 2 Oct, 2025 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Discovery Schedule Attributes

All, first and foremost all recognition, accolades and any potential tomato slinging should be directed at @aleck_lin . He is the author, creator and brilliant mind behind this great enhancement to our discovery product. I am just your humble messeng...

  • blog

Restricting patient data visibility by HCLS location

Hi everyone,We use Healthcare & Life Sciences (HCLS) and are looking for best practices around controlling patient data visibility based on Healthcare Locations.Our goal is for staff to only see patient records linked to their assigned Healthcare Loc...

  • Question

Service portal logo is missing after cloning from prod to lower instances.

Hi, we have customized service portal logo for two instances (Dev & Test) when we clone from prod to lower instances, portal logo is missing in, and adding prod logo, here the ask is how to not change the portal logo when cloned,how to resolve this, ...

  • Question

The Quick Link is not being displayed.

The Quick Link is not being displayed.I created a new Quick Link and updated it, but it does not appear in the Employee Center.Is it not sufficient to add content to the Quick Link for it to be reflected in the Employee Center?

  • Question

incorrect SAM Pro Content Library entries

I am seeing a list of inconsistencies with the SAM Pro content library listing software models as "licensable" but the manufacture's website says it is not licensable. Is this a known issue? am i supposed to be reporting these findings? Should i open...

  • Question

Approvals Being Cancelled Automatically

Hi, Currently I am facing a "weird" behavior on RITM approvals on my instance. When I set a RITM to the stage of Request Cancelled, automatically all aprovalls attached to the RITM change their status do Cancelled (even the approvals that were alread...

  • Question

Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours

  Welcome to our dedicated office hours for ServiceNow Hardware Asset Management customers! This is your go-to time for all things related to managing, maintaining, and optimizing your Hardware Asset Management program. Whether you're looking to tro...

  • Event
  • Asset Management
  • Hardware Asset Management
  • Office Hours
  • Virtual

Database View -ACL

Hello All, I need to provide access to Ai search event , ai search event source , table but should not give Admin role.so i have create a Database view and create an ACL like type-recordtable-databaseviewcondition-name = my databaseview name.But this...

  • Question

Live on ServiceNow: Hardware Asset Management Office Hours

  Welcome to our dedicated office hours for ServiceNow Hardware Asset Management customers! This is your go-to time for all things related to managing, maintaining, and optimizing your Hardware Asset Management program. Whether you're looking to tro...

  • Event
  • Asset Management
  • Hardware Asset Management
  • Office Hours
  • Webinar

Can Somebody explain and help me in this task?

Global Health Inc. is using ServiceNow as their pinnacle ITSM system and already have Incident Management and Change Management processes in place on the same. They are in process of getting Problem Management implemented.Currently, they don’t have a...

  • Question

Live on ServiceNow: What's New in the Zurich release for Process Mining

  In this session we'll cover the enhancements to ServiceNow's Process Mining in the Zurich release. There is so much to be excited about in this release - AI generated Improvement Opportunity highlights and Playbook generation, new idle time and to...

  • Event
  • Virtual
  • Webinar

Live on ServiceNow: What's New in the Zurich release for Process Mining

  In this session we'll cover the enhancements to ServiceNow's Process Mining in the Zurich release. There is so much to be excited about in this release - AI generated Improvement Opportunity highlights and Playbook generation, new idle time and to...

  • Event
  • Virtual
  • Webinar
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More