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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — The State of the World — w/ Carrie Elkins (AMS) Hosted by jasminecole 18 Sep, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Get Started with ServiceNow Security Operations Hosted by ServiceNow 22 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Setting Up Major Incident Management in ServiceOperations Workspace Hosted by LexaFu 22 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Achieve Zero Outages with AI Powered Event Management (APAC) Hosted by ServiceNow 22 Sep, 2026 08:00 PM PDT Event Details In person Public Sector Low-Code App Engine Innovation Workshop Hosted by Mayleen Fitzcha 23 Sep, 2026 05:30 AM PDT Event Details Online [Webinar] Unified Vulnerability Management: Risk Reduction Beyond the Patch Hosted by ShaunaV 23 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Issue In now assist for APO

I am trying to configure Now assist for APO. I have enable the plugin and also activate the invoice data extraction skill but it is not working how can we resolve this issue.

  • Question

Time Allocation in CWM

Are you able to track time to a task in CWM as you would in other spaces? 

  • Question

Holiday Calendars for multiple countries

Hello!  We have just launched Virtual Agent using the Azure LLM and Genius search results.   The most common question asked so far is around the holiday calendar.   Some questions are "Is Veteran's Day a firm holiday?" or "Do we get off for Columbus ...

  • Question

Which column refers "from" in sys_email table?

I am trying to implement inbound email action via flow designer.I need to trigger the flow and create incident record only when i get an email from particular email address.  Here, i am creating the emails using bg script as we dont have such emails ...

  • Question

Incident - CI swap

Hi everyone, I’m running into some unexpected behavior with asset swaps in the Incident module. When a swap is performed, the old asset is supposed to automatically move to In Stock / Pending Disposal and get placed in the Field Services Storage Room...

  • Question

Onsubmit client script not validating attachment

I'm attempting to validate that a specific attachment is included on a cat_item before it can be submitted. Script: function onSubmit() { var curUsr = g_user.userID; var mgr = g_form.getValue('requested_manager'); if(curUsr!=mgr){ var ga = ...

  • Question

Referenced field showing backend value in the form

 So, my issue is i make a field named "Reward Type" of type STRING with 5 choices.And, then i make another table and inside that table i make referenced type field named "Reward Type" referenced to that first table.i also make a display =true for tha...

  • Question

Displaying "Tags" for Connected Records in CWM

Hello everyone,  Hopefully, there is a simple solution to my question, although I'm certain I already know the answer to it.  We're in the middle of rolling out CWM for a few groups, and they've asked if it's possible to display and modify tags appli...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

  • blog

PDI Offline

PDI Instance has been in offline mode for 2 days. I have refreshed many times but still no luck. Before i release and request a new one, anyone have any idea what i can do?

  • Question
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