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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Achieving through Community: MVPs & Rising Stars (APAC-friendly time) Hosted by Anisa Chaudry 16 Sep, 2025 04:00 PM PDT Event Details Online Louisiana SNUG & Pre-SNUG Workshop Hosted by tarasringar 17 Sep, 2025 07:30 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM Hosted by Vinitha Chukkala 17 Sep–18 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Reporting on Multi-Select Variables

Hello, I'm hoping someone can help. We are launching a new catalog item where, at the time the request is closed, the fulfiller notes certain data points. In this instance, they will fill out a multi-select field that notes what specific options were...

  • Question

IH-ETL Crash after adding table

Hi All,Trying to use IH-ETL to import a multilevel JSON data into the CMDB, after a couple tables, once I add another table, the whole thing breaks.  Though not my first rodeo at ETL, have been stumped in the last couple weeks on this. Appreciate any...

  • Question

Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow

Have any of you implemented Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow? To add more details on to this - more similar to physical assets like Laptops or Desktops where we have Stock rooms and Stock rules that govern inventory of the asse...

  • Question

enable ai agent workflow to employee center

Is it possible to enable agentic ai workflow in Employee center? I tried to enable emp center in branding and display and still it didn't workout.

  • Question

Career Transition Query: Moving from ITSM to ServiceNow Architect

Hi, I have 14 years of experience in ITSM and have worked extensively on ServiceNow in IT support, where I was responsible for managing incidents, changes, and problems. I also have knowledge of ServiceNow administration, although I don’t have hands-...

  • Question
  • Architect

NowSDK Metadata Conflicts

Hi community,Hope you're all doing fine. After upgrading to the NowSDK v4.0.0 release, I've been getting weird WARN messages when running the transform command in a NowSDK app developed locally in my computer. It looks like it's getting confused as t...

  • Question

Is there any option to integrate ITSM to Jira ?

Is there any option to integrate ITSM to Jira? for Example: SC Task information flowing to Jira and vice versa, the updates we make in Jira , reflect back in Service Task etc.. if this is doable? if doable, what is the process to achieve this?

  • Question

Using external LLMs with Now Assist

When using Now Assist products, you may encounter a scenario where you wish to modify the large language model (LLM), providing generative AI capabilities. This guide will walk you through this process, indicating how you can set up the connection t...

  • Article

Resolved! On https://developer.servicenow.com/dev.do#!

I am new to ServiceNow and have chosen to practice creating a Service Portal. Now, I am stuck on downloading the 'logo.png' and 'icon.png' Does anyone know how I can locate these PNGs? Each time I click on the hyperlinks, nothing downloads.Please hel...

  • Question

How to update CMDB CI Attributes via catalog items/Service requests?

Customer wants to modify the few CI attributes (esp. non discoverable attributes) via service requests (catalog items).Ex  1:  They might have a need to update the Owned by attribute for 5 windows servers by raising one SREx 2: They might have a need...

  • Question
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