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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Unable to show the promoted topics in teams

Hello Community,  Unable to show the promoted topics in teams, already followed link-  https://www.servicenow.com/community/virtual-agent-nlu-articles/conversational-integration-with-microsoft-teams-installation-faq/ta-p/2306147 Are promoted topics v...

  • Question

CWM FAQs and Tips

In this article you'll find a running list of our most frequent FAQs and Tips for using and implementing CWM. Feel free to add your own tips in the comments or ask a question!The following information is based on the May 2024 store release of CWM.   ...

  • Article

Report when grouped by Incident Tags

Hi Team, I am trying to create a report on incident table grouping by Tags and trending by created month. The data is not visible when i select data type as trend or Time series column, but visible when i select the list view. Could you please help m...

  • Question
  • Dashboard
  • Reporting

How to Increase the Width of the Search Bar in the List View?

Hi,I would like to increase the width of the search bar in the list view.For example, when I type “INC0000001” into the search box for the Incident Number column, I want the entire value to be visible without being cut off.Does anyone know how to adj...

  • Question

Proper method for batching update sets

I have a story that I have multiple update sets for, 7 to be exact.   When it comes time to retrieve and commit these to PROD, I'd prefer to not have to commit these individually, although I can. I have read many articles where batching the update se...

  • Question

How to force Incident/Request record links to always open in SOW?

Hi everyone, I need to ensure that whenever a user opens an Incident, Request, or similar ticket - the record always opens in SOW, not the classic UI.Right now, links opened from outside SOW still route to the classic view.What’s the best way to glob...

  • Question

How to bypass SSO for new integration using oAuth?

The current instance has Okta SSO enabled. We are trying to enable a new integration using oAuth, but when the connection is happening SSO is getting triggered everytime.This is a third-party with no access to the SSO directory, is there a way to byp...

  • Question

What's been your NOW Assist experience

Hi, We have implemented NOW Assist as a pilot and the test group will be our service desk (SD) tier 1 group. I have activated the OOTB skills listed below however in testing with the group we found that the current OOTB skills does not add much value...

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