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We're exploring how sales professionals in manufacturing, retail, and banking/finance use AI and CRM tools in their daily work. Insights from this research will help guide the future of ServiceNow’s Sales CRM product. We’re seeking people (from manuf...

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Why Dynamic CI groups with saved query is not synced to svc_ci_assoc table

I have a saved query created viw CMDB Query Builder which is used in a CMDB group that is used in a Dynamic CI group. CIs found via this saved query does not sync to the svc_ci_assoc table. If I add a few CIs manually to the dynamic CI groups those C...

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Data Visualization visibility issue

I've created a report in data Visualization but End Users can't see. I get this message. And the data source is on task_sla table.I tried giving the user pa_viewer but still they can't see 

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Is it possible to check the indicators where no scores have been collected

I'm working with Performance Analytics and need to identify indicators that have not collected any scores in the past 12 months.From my understanding:Scores are stored in the pa_scores ,pa_scores_l1, pa_scores_l2 tables only when data collection jobs...

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• Indicators
• Jobs
• Performance Analytics
• scores

Error Message "Invalid value on Update"

Hi , in approval table make comments mandatory when they get approve , but get another error message along with custom error message  as "Invalid value on Update". Usinge BR I tried to make comments mandatory.if (gs.nil(comments)) {        current.se...

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what will happen if we run 3 scheduled job script for every 5 minites

Hi All, As part of our monitoring we are running a scheduled job to check the connectivity between servicenow and other thirdparty systems ( X , Y , Z) if the connection is not successful then we are generating a P1 we have tested this in DEV and TES...

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Unable to Access ServiceNow Personal Developer Instance (PDI)

 I hope you are doing well.I am trying to get a Personal Developer Instance (PDI) for learning and development purposes, but my account has been put on the waitlist.Whenever I log into the Developer Portal, I see the message: "You're waitlisted for a...

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PDI is not available

Hello All, I am trying to request an instance for since last 2 days but the system shows that no isntances are availale and I need to join waitlist. Even after joining the waitlist, no instance is granted after 24 hours. What should I do now? 

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Now assist Chat summarization

i have activated the chat summarization skill, but its now working the skill is active, but not working, i have followed the proper steps

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OT Excel SGC-Import Task Fails Validation with "Duplicate serial number found" for record> ~105

Affected Versions: Yokohama, Australia (and likely others)Description: When using the OT Excel SGC-Import Task within the Industrial Workspace to upload OT control module data, the validation process incorrectly fails for files containing more than a...

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OT Excel SGC-Import Task Fails Validation with "Duplicate serial number found" for Batches > ~105 Re

Affected Versions: Yokohama, Australia (and likely others)Description: When using the OT Excel SGC-Import Task within the Industrial Workspace to upload OT control module data, the validation process incorrectly fails for files containing more than a...

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when claiming vochuer for Certified System Administrator (CSA) it's asking remaining 50% fee

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How do I get resources to study for the CSA System Administrator exam?

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unable to export full data in the report

Hi Team, we have report full records of 1759, but ine of the user is not able to export full report data, he is able to export only 1600 report data only.but other user can download full report. Thank you

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