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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Performance Analytics target color schema - adaption not visible

Hello  I try to use a adapted color schema on a target  (widget = "indicator scoreboard").After the first assignment of the color schema to the target, it's working fine.  But any later adjustment to the color schema (color or percentage) is not visi...

  • Question

Asset & CI Field map

Hi Team,Could you please help me identify which fields in the alm_asset table are populated from Discovery Source?We have already identified the data coming from Oracle (for reference, I have attached the screenshot). However, we are unable to determ...

  • Question
  • Discovery

Digital Product Release Implementation & Configuration Guide

Digital Product Release Foundational Implementation & Configuration Guide   Contents Guide objectives & pre-requisites Steps for demo Azure DevOps (ADO) Organization Setup/configuration steps: Section 1: Define Approval DefinitionsSection 2: Activate...

  • Article

REST API OAuth

I am unable to get a REST API token using ServiceNow OAuth. We are not yet on Zurich to make use of the MIC. I selected OAuth API endpoint for external clients. The token does not get issued when using Client ID and secret. We have Entra ID serving a...

  • Question

Resolved! What does ServiceNow count in Integration Hub transactions?

What exactly is considered billable usage in ServiceNow IntegrationHub, and how are IntegrationHub transactions calculated?There seems to be some uncertainty and differing interpretations around what actually counts as an IntegrationHub (IH) transact...

  • Question
  • IntegrationHub

Resolved! SNPI - LDAP SERVER SETUP

Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise  "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...

  • Question

Justification charater limit increase in Smart Assessment

Hi ServiceNow team,I am trying to increase the character limit to 2500 inside smart assessment. I want my Justification field should supports up to 2,500 characters as of now i see there is fixed limit between 10-1000. Given the user is completing a ...

  • Question

Resolved! SNPI - LDAP Server Setup

while connecting the LDAP server getting the error , the error attached below screenshot

  • Question

ServiceNOw delta exam

Dear all,I am currently have a Sys Admin and Developer Service now certification.I am now working all times with ServiceNow, it depends on  customer project and need but I try to keep as I can my Certification through running all time so called Delta...

  • Question

Resolved! Availability of CSDM 5 Ideation & Strategy supporting tables

Good Day,   With CSDM comes the new domain called Ideation & Strategy. Are the two associated tables sn_align_core_planning_item and sn_align_core_product_idea available to general CMDB users?I understand they normally come with Strategic Portfolio M...

  • Question

Resolved! How to add incident details in Agent Chat in Agent Workspace

 Hi Community, I’m working on a requirement related to Live Agent Chat and the record preview card that appears when an agent pastes an Incident number into the now assist in virtual agent.Scenario:An end user starts a chat with a live agent.From Age...

  • Question
  • AI Search
  • Virtual Agent

CSM Case summarization and transalation using Now Assist

Hi All, I am checking the feasability from other laguage cases to summarize and transulate to English. CSM Case should be summarize which is in like Spanish, Portuguese and transulate to English, what will be the possible options to achive the requir...

  • Question
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