ServiceNow Community

regrading clientscript

Hello,I have a client script where depending on the opportunity filed, i am populating 4 other fields.So this client script is correctly working in workspace, but when coming to native and when i select opportunity field its not populating.Any sugges...

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Widget

Hi , I have requirement where I have a field on catalog item says application when I select application respective questions should be populated, i have created custom table for storing question .Now for displaying that I have created the custom wid...

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Ask approval from shared mailbox members

Hello All I was asked to create a flow for catalogue item so that the approval requests/email will be sent to a shared mailbox, so members of this mailbox will be able to approve or reject the requests. these members they don`t have an assignment gr...

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Requesting Help on ACL's

Hi All,Kindly help me how to fix this below ACL's'helpdesk1' user is member of 'Help Desk-DF', 'HelpDesk-DF' group members will have only snc_internal role , they should able to see incidents where Help Desk-DF(u_helpdesk_df) field is not empty.READ ...

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Hide Known Error template for custom KB

Hi Team, I need to disable/hide the Known Error Article template for one of the custom KB, how to do it. Regards,Abhilasha

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Resolved! from where to get aync br is stuck

I have integration which is triggering through aync br ,so which triggering when state changes to approve in table , so i have made the 3000 record approved through fix script , from which 50 got processed , i am sure the issue is with aync not trig...

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Task SLA only shows the "Resolution" target.

Hi everyone, good afternoon! How are you all doing?! I created a Task Response (img_01)When the user fills out the Task Response, for priority 2-High and submits it, in the backend it should appear in the "Task SLAs" related list as "Response" first,...

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How to check details the Software

I wanted to see the details of the Entitlements and the software associated with it. Need to provide details / evidences that the appropriate licensing was obtained for audit purpose. Software is authorized or not.

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Use cases on Predictive Intelligence and Now Assist for IRM

Hi,I have been lately getting to know about Predictive Intelligence and Now Assist for IRM/GRC. I haven't come across any uses cases for these two in product documentation or in the Youtube channel. Please could you guide me on with these uses cases ...

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visibility for portal and backend

Hi Everyone, we have a requirement that, we have a group "Is employee" if user is part of only isEmployee group then backend tables should not be accessible.If user part of multiple groups and allowed to view the backend then user should be able to v...

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Assessment Simulator Task 5: Order an item from Service Catalog

I do not know what I did wrong here. Yet, I won't pass this stage. What the problem? Help please!

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How to restrict Custom Workspace

Hi All, We have a custom workspace and I want to show that workspace to some users only who have role A, how we can do this and restrict other users. Thanks in Advance

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ServiceNow Administration Advanced question

I am taking ServiceNow Administration Advanced, but I don't know the target name, user with admin privileges, or password in Lab 1.2.1-F.

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How Should End Users Create Knowledge Articles in the Zurich release?

In the Zurich release, users with the Admin or ITIL roles can select Knowledge → Create New and are directed to the Knowledge Center, where they can create new articles using the new experience. However, users such as Business Stakeholders o...

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KCS

Save button is missing in all stockroom section in HAM workspace

There is no Save UI action on the workspace , though it is is present in the native UI , its a global save UI action I tried enabling it to workspace , I checked the enable on workspace form , still its not getting reflected , Has anyone faced this ...

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