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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by ServiceNow 25 Feb, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Issue imitating an out of box UI action

Hello,I am trying to replicate the logic of the out-of-box UI action on sc_request called "Cancel Request".URL: https://<yourinstance>.service-now.com/now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D180dfd110a04bf1501fc982f0cf791bb The l...

  • Question

Spoke development - OAuth Token Via MID server issue

Hi, I've created a spoke, based on the YAML representation of a REST endpoint. Part of the process is creating / configuring the Connection Alias and associated connection/credential/oauth config etc. I believe this configuration is OK, but when I tr...

  • Question

Filtering / Foldering Preapproved Change templates

Is there any out of the box / recommended way of implementing folders / filtering based on the Assignment Group a user belongs to in the Preapproved Change templates section of the Change module? As our organization continues to request for and add n...

  • Question

Set Up "Step Based Request Fulfillment" for Catalog Items

Need to set up Manager Approvals/Custom Approvals/SC tasks creation based on form variables conditions for your catalog items??   No need to tweak existing flow/Workflow or create brand new flow/workflow in this scenario.   We have a very easy way to...

  • Article

Active Chat Window missing in configurable workspace

My agents are able to receive work items via the inbox page in the configurable workspace but once they accept the work item, the active chat window does not appear. The chat window shows up in the SOW workspace (attached below) but not in our custom...

  • Question

Announcing our 2026 ServiceNow MVPs

We're pleased to announce our 2026 ServiceNow Most Valued Professionals!      Our MVPs share their excitement here. Let's give a warm welcome to the 2026 ServiceNow MVP class.    We did it! This Community came together to celebrate and uplift one ano...

  • blog

Issue with scenario planning floor map view

Hi everyone,I’m facing an issue with the Scenario Planning module in Workplace Central and wanted to check if anyone else has experienced this.When I open any scenario, I expect to see the usual views like the floor map, stack plan, etc. However, ins...

  • Question

Resolved! Run scheduled flow based on a variable on a RITM record

Hi community,I would like to implement the following can you please help?> Have a catalog item that gathers fields including start date and has a hidden field called COUNTER. > Once this item is submitted, the COUNTER = 0.> Every week check have a sc...

  • Question

Multiple ritm under same request ,but flow is not triggering for all ritm

When we are submitting Request with multiple ritm in it, then flow will not execute for all ritm .In flow we are simply creating task once we submit catalog item.so task is not getting create for each RITM. Attached screenshot for reference   

  • Question
  • ITSM
  • Service Catalog

Banner in Service Operation Workspace

I want to add a banner or info message on the incident in the Service Operation workspace with the condition that if the incident priority is ciritical then only it should be displayed. Can someone help on this?

  • Question

Unable to install "Strategic Planning" Application

When I was trying to install "Strategic Planning" Application in my pdi instance, it was giving error, dependencies "Portfolio Planning" needs to be installed. But when I tried to Install the "Portfolio Planning" application, it is giving the error "...

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