ServiceNow Community

Create custom type Planning Attributes in SPM

Hi everyone , I am working on some planning attributes in SPM module an need help that how we can enable OOB planning attribute "Expense Type" on the resource plan table (enabling the attribute on resource management). I dont see a way for it as we ...

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How to Obtain the Number of Computers Assigned Multiple Times to Users (Platform Analytics)

I’m working on a dashboard where I need to create a Single Score widget that shows the percentage of laptops that have been assigned multiple times.The formula is:% of Laptops Assigned Multiple Times =(Number of laptops where Assigned To has changed ...

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How to add multiple variables in action input in Flow designer

Hi All, Can someone please suggest how to add multiple variables in action input in Flow designer.Default value is 20 for adding variables but i need to add more variables, after updating in property as well still unable to add variables.Also please ...

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Assist consumption by AI Agent

Hi, I have a requirement to build a dashboard to display the Assist consumption by the different AI Agent. I am aware of the 'Now Assist usage' from the Subscription Management > Subscriptions. Is anyone able to help direct me to the table or in...

Question

When to Use Client-Callable Flows/Subflows/Actions: Let's understand with an Example!

Hello Community, Have you used Client callable Flows, Subflows, or Actions and do you know how to set them up and when to use them? Can we replace GlideAjax with a client-callable Subflow or Action? Let's try to understand all of these with a setup ...

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Strategic Planning Workspace: Additional Fields in Roadmap Group By

Hi.I'm trying to add additional fields for the "Group By" in Strategic Planning Workspace. I've followed this doc: https://docs.servicenow.com/bundle/utah-it-business-management/page/product/alignment-planner-workspace/task/configure-source-table-pre...

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Table layout with UI builder - with accessibility standards

Hi, I'm using UI builder to build a page that has a layout that looks like a table. The cells need to contain interactive elements like checkboxes, links, and text.My current approach is to use the Repeater component to create the rows. Inside each r...

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Hide Overview Tab on Change Request in Service Operations Workspace.

I had a Requirement, need to hide the Overview tab on Create New Change Request.

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Group to approve on behalf of other groups

We have approver groups broken down by business unit, in the event of urgent approval needed, we also have a master approver group that we would like to be able to authorize things on behalf of these groups. how do I give this group the ability to ap...

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sc_task Business rule to move non agent comments from pending to work in progress.

Hi,I seem to be running into issues with trying to set up a business rule for sc_task. We want any non-agent replies to the sc_tasks to move the state from pending to work in progress. We only want this to work for 3 assignment groups. Another factor...

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Request Management

Resolved! change state of incident

write a back ground script to set incident to resolve state while change priority to 5 to 4 and set assignment group to “network” in ServiceNow

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ServiceNow Now Learning Ondemand Training is FREE!

As many of you may have already heard, ServiceNow has announced that all OnDemand training on Now Learning is free! If you or someone you know has been unsure on whether to start learning ServiceNow, now is the perfect time to do so! Be sure to sh...

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Resolved! How to find where theme's colors and variants are stored

I'm currently working on building some HTML outside of my Workspace for a report and wanted to match the styling of the colors used for the Highlighted Value component. So far, I've managed to find the CSS variables are stored within my Workspace's s...

Question

Portfolio Management

Hi All I am hoping to get some assistance on how others are using the portfolio management workspace. We have been using the basics for a while now in Portfolio Management, My question is for our organisation we go through quarterly planning activiti...

Question

Configure financial planning attributes to categorise labor costs based on the Resource Assignments

What is it? The new attribute based resource assignments and financial planning enables users to define attributes on the resource assignments and automatically create cost plans categorised by the attributes selected on the resource assignments. ...

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