ServiceNow Community

How to exclude the AD groups/any from the teams view workspace list

HI Community, Currently teams view in workspace shows all the groups the user is a member of. AD groups should be excluded from the list How can we achieve this is that we can add filter like that?I only want actually groups to be displayed the users...

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Deep links from email (nav_to.do/record links) go to homepage after Dual IdP selection and SSO login

We have Dual Idp configured for SSO in ServiceNow and a custom public Idp selection page (dropdown) that users hit before authenticating.Issue: When users click a deep link from an email notification (record link that includes nav_to.do/nav_to/sys_id...

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Resolved! Simple list componant no longer in Technical Editor platform analytics?

I'm trying to add a list view and can no longer see the simple list component in technical Editor (UI Builder) version of Platform Analytics. What if any component replaced this?

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Creating Baseline for Project Change Request

Hello everyone,I’ve been working on setting up a flow to automatically create a baseline whenever a Project Change Request is submitted. While the baseline record itself is being created successfully, the Financial Baseline and Schedule Baseline are...

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Financial Management
Project Portfolio Management

I am unable see in prod shopping cart and Top Request.

Development I able to see but in prod Not able see

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Report - true / false gauge - Change direction?

Ok, this might sound oddwe want to show a gauge chart to show completion of a projectTrue - completedFalse - remaining When you look at the chart at a quick glance it looks like we are almost done, but its inversed.. Is there a way to flip this?Ideal...

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How to add colour to List report

Hi All,Field style will effectively works at Global List view level and field level.But is there any work around that color style should apply only when you design List report, in that list report only colours should apply based on incident state fi...

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NLU/keyword topics does not load in Virtual Agent Designer

NLU/keyword topics does not load in Virtual Agent Designer. Does anybody have any experience on that please?

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Assess Risk in SOW change form

Hello Fellow Devs,I want to understand where the Assess Risk button is configured which is on Change form in the Service Operations Workspace - Overview tab. Can you please help me of where I can find it. I have already checked in UI Actions, UI Page...

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QuickStart Guide and Now Create Resources for Data Loss Prevention Incident Response

The attached QuickStart Guide is a valuable resource to help you get started with Data Loss Prevention Incident Response (DLP IR). It includes steps to get started with an initial use case, a guide to important features, and links to relevant store a...

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DLP

Variables are not displaying in CSM Configurable Workspace for child task

Hello Community,We are trying to display variables on a child task in workspace. A Record producer(CSM) creates a parent case and variables are passed to child task(custom not sc_task).We Created the UI Macro(created in Global scope) & Formatter(CSM)...

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How to color code list view report on a dashboard?

Hello all, I am using the old self-service dashboard rather than the new platform analytics dashboard. I want to color code rows and columns on list view report widget to make them easier to read. Is there any way I can do this? I imagine it involves...

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Change Request State - Scheduled back to Assess - Authorize - to Scheduled

I’m working on a Change flow where CAB Management want to set State back to Assess from Scheduled, whenever there's an update at Scheduled State. I have built a flow in flow designer to set state back to Assess and Ask for Approval to CAB Management....

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Getting error for Event management fundamental lab 5.1

Hi, While trying to do lab 5.1 for Event Management fundamental course I am getting an error as below. Event SourcesCreate SolarWinds Connector EVENTS-------------------------------------------------------------Request not sent to uri= https://198.51...

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RITM gets P2 on insert, then updated to P1 → multiple SLAs attaching

Hi all,I’m seeing duplicate SLAs on sc_req_item due to priority being updated after insert.ScenarioTable: sc_req_item Default priority = P2 (Dictionary Override)Catalog item has Urgent checkbox variableBackend logic (Flow/BR) sets Priority = P1 if Ur...

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