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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Flow

This is the script I have used for assigning group in workflow but it's not working for flow .  

  • Question

Multi-provider SSO: Login Workaround

We have currently set up 3 IdPs (no default) on our instance. Currently, people SSO'ing to our instance have to use a special link (SSO ID), causing issues. Hitting base url always redirects to login.do, since there's no default set.Another option is...

  • Question

Authors receiving a request to approve/reject an article?

Hi This has only happened once so far but I have a knowledge base where I am the only knowledge manager. There are around 5 or 6 authors. I've had an email today from two of the authors who received a prompt to approve or reject an article that had e...

  • Question

Resolved! Return field to default version

Hello everyone, I was implementing something and ended up changing the type of a native field from reference to list.I tried to revert this field back to reference, but I get an alert saying it's not possible.Could someone tell me if I can revert thi...

  • Question

ITIL License Over‑Allocation Cleanup

Hi,  Help please. Our Subscription Management dashboard shows that ITIL licenses are over‑allocated. We’d like to clean this up by reviewing last login dates and removing ITIL licenses where they’re no longer required.This includes users who haven’t ...

  • Question

Resolved! "Search global" is not working in while searching with keyword

Global Search functionality not working properly when searching on navigator view. When searching for cases related containing keywords alike : derusvlzsplh or any nodes in Global search on Home page no incidents are returned.The incidents which got ...

  • Question

Servicenow CSA and CAD certification exam

How can a student write ServiceNow  CSA and CAD exam freely .Can you please suggest some ways?Since, Exams are too expensive ,Small town students cannot afford to pay for it and get certified.Thank you so much .Please respond ASAP.

  • Question

Check Compliance for Health Literacy advisor.

I have a task in the SAM Success activity details that requires checking compliance for the  Health Literacy Advisor . Could you please guide me through the steps to complete this task?

  • Question

Getting Created date in the drop down of reference qualifier

We are filtering distribution channel and plant reference variable based on sales organization value. And showing the unique values in the drop down. Drop down records are coming correctly but i am getting the Created date instead of distribution cha...

  • Question

integration

If anyone have idea about the below Microsoft Policy Authoring Integration and Authority Doc / Citation (e.g., NYDFS) archer 

  • Question

After Upgrade, when we opening Incident it is showing error

Hi Team, We have upgrade to Zurich, After upgrade when user is opening Incident in SOW from Dashboard it is shwoing below error message.  User is able to view incident from native View and in Global searcch also it is working. In SOW under My Inciden...

  • Question
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