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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online ServiceNow Meetup #8: Warszawa Hosted by MichałG 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 28 Oct, 2025 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Import the legacy versions of the knowledge articles

Hello community experts, I have a question. I am trying to implement knowledge management in my organization so as a part of that implementation, I have to upload multiple knowledge articles and their legacy versions as organization policy specifies ...

  • Question

Contract Management - Renew Modal - Renewal_option choices

Within the Contract management module we are adding some additional options to the Renewal Options field. We have added a new choice of 5 years to the dictionary, and updated the relevant UI Page (contract_renew_popup) for this modal to show the new ...

  • Question

Connect contact to multiple Accounts in CSM

Hi,Im trying to connect one contact to multiple Account. I add the contact directly to one Account and then I went to a different Account and I add the contact to this Account using the Related List Contact Relationships. Afterwards I impersonated th...

  • Question

Dual error messages

Hi all, I am having some issues at the minute with a deleted catalog client script pulling through dataIn the testing environment there is a duplicate error message which i want to remove (the writing in italic)In version 1 of my update set the catal...

  • Question

How should DPM reflect lower-level CI relationships and incidents

Hi everyoneI’m currently building out Digital Portfolio Management (DPM) and aligning it with CMDB and CSDM in a cloud-provider context.I’d like to confirm if my approach makes sense and how others handle visibility of incidents across CI hierarchies...

  • Question

Ceridian Integration (Dayforce)

Hi ... Has anyone integrated ServiceNow with Ceridian? I know ServiceNow doesn't offer any spokes or plugins OOTB but would be curious about anyone's experience with this, how it was done, and how easy/difficult it was. Can I do this through flow des...

  • Question
  • Flow Designer
  • IntegrationHub

Cisco Discovery Issues - SNMP or SSH

We have a number of Cisco Switches and WAPS which Discover fine via SNMP 1 day and then stop the next. When they stop they seem want to use SSH Credentials and not SNMP as the Probe dictates and SSH is needed.Anyone else seen similar behaviour and un...

  • Question

ATF Step Configurations

Hi , Recently, we upgraded our UAT instance to the Zurich release. Before the upgrade, we performed a clone to UAT. After the cloning process, I observed that in ATF, all the step configurations were missing. When I checked the Step Configuration tab...

  • Question

Enhancing ServiceNow Functionality with Modern LLMs

Introduction Despite ServiceNow's powerful capabilities in workflow, its interface and functions are often targeted at the agent or power user rather than the end user. This results in a complex and less intuitive experience for new users or develop...

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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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