ServiceNow Community

Hiding a particular group in assigment group filed in incident form

how to hide a particular in group in assignment field in incident form, even when any group member tries to fill in assigned to field, the group shouldn't populate in assignment group field

Question

Looking for a ServiceNow partner to certify our Plugin for new Service Now releases

Hi there We are looking for ServiceNow developers who can help us to certify our Plugin with latest releases of ServiceNow. If anyone is intrested, please respond back to this post and share your contact details. RegardsAsha

Question

View rules for Form Widget

Where's the logic for how the form widget utilizes View Rules? Im trying to modify the OOTB approval page. Id like the related ticket's info be displayed via Form widget instead of the OOTB widget. Im able to display the related ticket by replacing t...

Question

CPQ Certification

I've been through what appears to be most of the material on CPQ/Logik available in the training community. I'm wondering if there's a certification path or deeper dive training available or being planned. I'm from old school BigMachines quoting and...

Question

Resolved! Enhance Discovery With Artifical Intelligence?

What are some ways I can enhance ServiceNow Discovery with features provided by artifical intelligence?

Question

Updating JAWS commentary for ServiceNow Navigation

Hello, I am having an issue with JAWS commentary on grayed out navigation arrows in Portal. The arrows that need commentary changed are shown belowThis is a description of the issue:I was wondering if and how this commentary could be changed, as I gu...

Question

Postman Enterprise Essentials

Hi Team, We have a set quantity of licenses for Postman Enterprise Essentials. Based on my research, this product appears to be part of the V11 packaging. However, when attempting to add the licenses in SAM PRO, I couldn’t find a matching Software Mo...

Question

Relationship made on Sys_relationship not showing up when setting up a visualization

I am trying to set up a chart to show us the task SLAs for Ritms with tasks assigned to your groups (or selected groups).I have set up a Sys_relationship record which works in the related items lists from the task SLA (Task SLA.task = task.parent).Wh...

Question

How to see the Tenable "Source" field within Vulnerability Response (Agent vs Scan)

Hello! We use Tenable.IO with VR, we have both network scans and agent scans. My end goal here is to be able to see at the individual VIT record if the vulnerability was discovered by a Nessus Agent, or through the Nessus Scan (over the network). I c...

Question

How do I limit which HR Services that HR Agents can see on the case-creation-page in HR Agent Worksp

I would like to know how to limit which HR Services (in the same COE) are available to different HR Agents on the case-creation-page in the HR Agent Workspace.In the attached screenshot, I would like Agent 1 to see all 3: NLI, FFWO, General ER Case b...

Question

メールが送信されません

いつもお世話になっております。昨日の21:00ごろからServiceNowインスタンスから送信されるはずのメールが送信されなくなりました。sys_emailテーブルにレコードは作成されるのですが、すべてのレコードでTypeがsend-readyになっていてsentになりません。send-readyのメールを送信させる方法を教えて下さい。よろしくお願いいたします。

Question

LOGIK.AI CPQ Learning?

How and where to get Learning org and Learning material so that I can create samples to demonstrate.

Question

CPQ Logik.ai

Hi Developers,Does anyone have some material where CPQ and SOM are taken together as one flow. Any demo video or product documentation will work.Thanks in advance.

Question

SG-SCCM how often is last logged in captured by SCCM? How does it affect timing of CMDB updates?

We have a client wanting to capture Last Logon user and timestamp, using SG-SCCM. My understanding is SCCM does a hardware scan on a scheduled basis, weekly by default. Does anyone know if logon information is captured more frequently than that, o...

Question

what is Servicenow CPQ ?

can we practice in my free instance?

Question