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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online November Speed Networking! (APAC-friendly time) Hosted by Anisa Chaudry 4 Nov, 2025 04:30 PM PST Event Details Online Live on ServiceNow: [APAC] Unlocking Agentic AI with Impact Accelerators Hosted by Lolita Honkpo 4 Nov–5 Nov, 2025 11:30 PM PST Event Details Online Mastering IT Investment Management Workshop Hosted by Mayleen Fitzcha 5 Nov, 2025 06:00 AM PST Event Details Online Northern Alberta SNUG and pre-SNUG Workshop Hosted by Brandie 5 Nov, 2025 07:00 AM PST Event Details Online Webinar Series: CRM for the AI Era - Episode 3 - Turn the last mile into a first visit fix Hosted by Maria Reyes 5 Nov–30 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate Prisma SASE Deployments with the Certified ServiceNow App Hosted by Lolita Honkpo 5 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Improving efficiency with assignment assistance

Efficiency and precision in task assignment can significantly impact overall productivity. One of the key challenges dispatchers face is determining the most suitable agent for a specific work order task. This is where assignment assistance comes int...

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New Date! Central PA SNUG on 11/6

Hello SNUG Members!    We’re excited to share that the Central PA SNUG has been rescheduled to Thursday, November 6th!  This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with pee...

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Instance Hibernating

I have a dev instance and we would want to keep that instance alive forever - like prevent it from hibernating or taken away. I had written a lambda executable script in AWS Lambda that runs every 12 hrs where it creates a ticket each time and delete...

  • Question

Data Certification Dashboard

I have created and executed Data Managment policies in the CMDB workspace. I have the admin role however I'm unable to locate / access the Data Certificaiton Dashboard. Below is a link to the dashboard I am working to locate. Any help will be apprici...

  • Question

Pivot Table Grouping

Our team's Platform Analytics admin would like to know what the allowed variable types are for the group by and additional group by field for pivot tables in the new Platform Analytics framework.  He told me that you used to be able to group by more ...

  • Question
  • What

How to Keep a Dev Instance from Hibernating Permanently?

I have a ServiceNow dev instance that I want to keep alive forever , without it going into hibernation. I even tried using an AWS Lambda script that runs every 12 hours to create and delete a ticket to simulate activity, but the instance still hibern...

  • Question

First post

Hi everyone, this is my first time posting a question here!

  • Question

Reporting on a specific flow step

We're starting to utilize the MS AD Spoke via flow actions, curious if we can report on it specifically. I'd like to be able to use a dashboard to display a count of how many times a specific action and flow occurred, as well as a success/failure cou...

  • Question

Resolved! Control Attestation vs Continuous Controls Monitoring

Hi,From the ServiceNow documentation, I see that control attestation is to just confirm that the control is in place.However, it seems to me at times that  control attestations are made to  perform the same functionality of continuous controls monito...

  • Question

Get OS Details on Virtual Machine Instance

You have to write it on virtual machine instance pattern as extension. Also added xml for ease of use.      library {name = "GET OS"id = "3d0730798386f1104e2ef355eeaad3cc"description = "GET OS" step {name = "GET OS" parse_var_to_var {from_var_name = ...

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Discovery Credential Types

Hello ITOM Experts, What type of credential needs to be set as we have all Windows AD Authenticated  and SSO for infra devices.Meaning Storage, MS SQL, SCCM, All are AD Authenticated. So NO JDBC (for SQL DB)NO CIM for StorageNO JDBC for SCCM So If I ...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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