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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (APAC) Hosted by Abigail Lavadia 23 Mar, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (EMEA) Hosted by ServiceNow 24 Mar, 2026 03:00 AM PDT Event Details Online Register Today for the NJ SNUG! Hosted by aditibansal2581 24 Mar, 2026 07:00 AM PDT Event Details Online Community as a Compass: Using Community as a Navigation Tool Hosted by jasminecole 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Meetup #9 in Poznań! - 24.03 Hosted by mgorzkowski 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (AMS) Hosted by Abigail Lavadia 24 Mar, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! UI Action - 'Condition' not applying on Workspace

As the title says, my condition for visibility for a UI Action doesn't apply in Workspace despite applying outside Workspace. Do I put the condition in Workspace Client Script?

  • Question

Declarative List Actions do not handle conditions

I am building a solution and, I would like buttons to only show on a list if ALL of the selected items can run the button.  You would think this would be a simple, check the right boxes, use the same rule that correctly shows and hides the button in ...

  • Question

Agile Development Application menu is not visible

Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showi...

  • Question

Resolved! How to add multiple records on Glide_list in Workspace

Hello,we're having issue with OOTB Glide_list functionality on Workspace.OOTB, Glide list allows the "add remove multiple", showing slashbucket and easily adding many records at once. On Workspace however, we dont see this option - there is a filtere...

  • Question

Opening multiple records/tabs from a button in ui builder / workspace

Hello everyone I'm investigating 2 possibilities:  Have a button upon multiple selection of related list records, that opens those same records in different tabs in the workspace.  (When users click on a related list, it opens the record right away a...

  • Question
  • Multiple Versions
  • UI Builder : Next Experience

ITOM Vis/Discovery Lessons Learned

When Discovery is done well, it becomes the foundation for Service Mapping, impact analysis, and operational intelligence.For those who’ve implemented it — what was the hardest lesson you learned? We're about to implement ITOM vis in a zbooted (green...

  • Question
  • Discovery

Tracking Time Worked: Based on Variable

Hello,  I have a team that uses a variable "Request Type" and there's about 8 different options. They use this drop down as sort of a stage like functionality. As they're fulfilling this request, they'll toggle that variable to different options base...

  • Question

Browser Extension for Employee Center

Academy Session     Overview  We’re excited to introduce the Browser Extension for Employee Center—a new way to surface helpful content, communications, and tools directly within third-party work applications like Workday, Concur, or Fidelity.   Thi...

  • Article

SLA Timer Configuraiton

Hello, I configured SLA Timers for incidents, and I can see it works in SLAs and Timings widget of Record Information sidebard option.  Regarding the Resolution SLA, I think what is shown is Actual Time Left. For me it's important to have Business ti...

  • Question

UX property dynamic chrome_toolbar & routing to external page from the toolbar icon in workspace

I have a requirement in UI Builder, where once the user clicks on the workspace chrome_toolbar icon on the left side, it should open an external page.the icon will be routing to just a dummy page where there's no components and I have added a link to...

  • Question
  • Next Experience Release Updates
  • UI Builder : Next Experience
  • Workspace : Next Experience

Multiple catalog item for guided self service in playbook

Is it possible to show multiple catalog items based on keyword inputs from questionnaire for guided self service playbook. Requirement : based on input keywords show multiple catalog items and knowledge article and else create incident.

  • Question
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