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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - October 2025 Hosted by HenryDo 7 Oct, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 7 Oct, 2025 01:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online October Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 7 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Email notification "Event parm 1 contains recipient" not working

Hi!  If I set a user in the email notification "Users", he receive the email.However, when I use “Event parm 1 contains recipient,” that user doesn’t.In the Message HTML, I print the value of parm 1 like this: ${event.parm1}.The sys_id appears correc...

  • Question

Agent Chat not working on service portal

Hi,I have configured Agent chat functionality on our instance and when I access chat option from service portal, it shows the below message:"There are no agents available at the moment. Please try again later."Here are the configuration details:I hav...

  • Question

"Request Translation" UI action for Knowledge doesn't work

Hello All, I am working on knowledge translation on Yokohama version.I have setup the entire Localization Framework as per https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-management/concept/conf-lf-settings-...

  • Question

Save the Date: Utah SNUG & Optional Workshop - November 6th

SAVE THE DATE! Utah SNUG will be on November 6th!    Registration information to follow soon - please save the date and see below for the latest agenda updates.    Event Details Date: Thursday, November 6th, 2025 Time: 12:00 - 3:45 pm MT (Optional Wo...

  • Event

Badeges for resume

Hi guys, I just wanted to check if there are any badges or certification credentials available for download that I can include in my resume? Thank you in advance.Regards,Kiran.

  • Question
  • Contract Jobs
  • Fixed Price

Resolved! GlideAjax in Catalog clien script don't work with non-admin user

I created a catalog client script onLoad that call a script include using GlideAjax but on portal when i open the item, with admin the ajax call work, with other user (without role) don't work. I inserted some log on script include and with no-admin ...

  • Question
  • Scripting and Coding

Interview question on ITSM for exp(1-2)

Hello Community,I am having interview on next can you share possible interview questions and real time scenarios for the experience (1-2) years on ITSM.

  • Question

Property to enable platform analytics

Hi,In the serviceNow community youtube (https://youtu.be/ixIQ0SRomjI?si=dlLOG4zjGb1RO3Bg) has been spoken about the enabling and disabling of Performance and Platform analytics at 31:45 There must be a property to disable the Performance analytics. D...

  • Question
  • perfomance analytics
  • Platform Analytics
  • property

Form view on Platform analytics dashboard

Hi Guys, I want to add the RITM form view widget on platform analytics dashboard but is not able to add the widget or find the visualization type for this particular widget .. Anything would help Thanks

  • Question

Powershell failure on Midserver

I have custom powershell script in place which fetches the data from our active directory and syncs the table on weekly basis.We have not made any changes in the script/credential/connections and yet the script failed with the issue'Either the target...

  • Question

Need your opinion, Technical Service or Application Service

We're currently working through how to best categorize a variety of services between Technical Services and Application Services, and we'd love to get your thoughts. Security and Monitoring, in particular, tend to blur the lines for us, and having yo...

  • Question

How can I add ticket number to now assist chat history

Hi:We have Now Assist for ITSM. When I go to 'All chats' from Now Assist Panel, I am able to click on the clock icon to see history of now assist, but it does not display the ticket #. Is there a way to include that INC # in the chat history? Thank y...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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