ServiceNow Community

Sych between project tasks in SPM and order tasks in SOMT

Hi, I am creating project oversight in SPM from the order in OMT. I understand that whenever the order tasks gets updated, the respective project tasks also gets updated. My requirement is to update the order tasks whenever there is an update to pro...

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My instance is not showing

Hi Team,Request your help retrieving my instance as all my learning is saved in it My dev/training instance is not showing.I have my instance extended .However when i open the instance it says site cannot be reached.please take a look at belowlink ht...

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best practise to bulk upload over 100000 records to a table

Hi All, I have a requirement to upload more than 100000 records into incident table with incident number as unique value and update another field. only these two fields are needed to be there on the template. I would like to get your expert opinion o...

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Resolved! I failed my CSA exam (Vancouver)

Hi folks, I made a first attempt on passing the CSA, but unsuccessfully. Some of the questions were really easy, some them tricky. What I remember:7 questions at least in terms of:UI policies Business rulesWhich actions are executed on the server sid...

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ServiceNow and PMP Certification

I'm currently preparing for the PMP certification. Has anyone here found that their ServiceNow project or portfolio management experience helped with PMP prep? if so, in what ways?

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Make the list a favorite and name it My Incidents. Select a color and icon of your choice.

I am not able to make list a favorite. pls guide me

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Resolved! Trying to implement functionality to upload an attachment in a Service Portal widget

Hello! I created a custom portal widget that allows a user to download a document residing on a task, upload that document after they download it, and reject the document task if necessary - essentially our custom usage of document tasks. It is work...

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What is the best way to learn ServiceNow?

Please suggest

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User criteria is not working on the csm portal

I’ve created a Knowledge Base, and articles are displaying on the CSM portal as expected based on the defined user criteria. However, I noticed that a user without the required role can still view all Knowledge Bases and related articles. At the same...

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MID Server Status not going to up

At the end of Module 2, in the task ‘Validate the MID server’, the server status is stuck on ‘Down’.I am not authorised to restart the server.How can I change the server status from Down to Up?

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Tracking phone services offered to our employees - software or hardware asset?

Hey everyone! I'm currently trying to figure out how best to handle phone services on my campus. Our university is very much like a small city, only we have a dedicated telecom/ISP. In our case, we offer phone lines to the campus, in the form of of...

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Order Enrichment flow not triggerred when Product Order placed via TMF 622

Hi, I want to trigger order enrichment flow when the Product Order is triggered via TMF-622 Product Order API. I have defined the order enrichment flow for the same. The order directly moves to 'New' state waiting for the approval. However the order ...

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Issue in the business rule

We are loading data into ServiceNow using a Transform Map. Each record includes a Plugin ID, and multiple records may share the same Plugin ID. Based on this, we need to establish a parent-child relationship among incidents:The first record (based on...

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Error message when trying to create a workspace in custom app

Hi!I have recently installed App Engine Studio, and I am using it to create a Workspace. However, when I try I get the error message "Template Execution Failure: Unable to generate values for variables: ux_route_transform".Anyone seen this before and...

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How to Set your instance preferences to show date and time formats on forms

Please let me know how to set the Set your instance preferences to show date and time formats on forms and then where is the option to save it?

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